Pagoda Resorts

Experience was very nice, all staff members are friendly and very well taken care of guests. Food was good. Overall ambience and surroundings are excellent. Worth to recommend.

Rooms were quite comfortable and clean except for the toilet which had some plumbing issues. Hotel stay would've been just fine had it not been for the lack of sleep I recieved due to some kind of DJ event which played loud music till at least 12am. Then once that ended everyone from that event were extremely loud and obnoxious slamming doors and yelling all into the early morning. I was very surprised that there was no security on duty to prevent that kind of disturbance to all other guests who were staying there.

Unfriendly reception. Expect nothing from them. I booked online and was scolded on the second day for not paying the hotel directly. The man at reception threatened that *maybe* my reservation would be lost and if so, I would have to check out by noon. Asked whether I was coming back by then in case the reservation didn't go thru. *maybe* my things would no longer be in my room when I returned. Just pathetic treatment. If you don't like helping foreign visitors even after they show you the email from Hotels.com guaranteeing a paid reservation, you're in the wrong line of work. Quite the opposite, the service in the restaurant is very very friendly and the food is decent there.

Pagoda resort could be a lot nicer to stay in than it is. The outside look is good. If booking try to get one of the cottages other wise don't bother. We didn't really want to be inside our room. small dingy rooms with constant sound of air conditioning units. not clean. restaurant is depressing as they keep curtains closed. not sure why. but the breakfast was fine. the pool is nice, again not so clean. On site beer parlour is useful for a drink and it was very friendly. porters and security staff very friendly. The location is very good for visiting the backwaters. rickshaw to beach 50 rupees and there are a lot of rickshaws. I am aware we visited out of season, so i hope they provide better service and atmosphere if the hotel is fuller.

A short walk to the center of town, bus station, beach, short ride to the railway station. Good place to stay to see the area.

My friend and I stayed two nights at Pagoda and was satisfied with everything Pagoda offered at the hotel. The room was very small and the TV hardly worked but we were not in the room for the most part anyway. Pagoda is centrally located near the market street and a cheap rickshaw drive from the beach. I was very with the food/bar and laundry service and also had a nice pool and overall property was great!

good

Need to improve overall quality for the money paid.

Everything was wonderful except the mattress of the bed being too thin

Reception as well as hotel manmager were confused about our booking.Staffs are not trained at all. No bell boy service. Regards, Sambit 09324577116