Aloft by Marriott Jacksonville Airport

Do not stay here, especially if you want to sleep. I only stay here because my company will not dump this hotel and I have no choice. Not much has changed since I stayed here in February 2026. The wall mounted AC unit sounds like a jet turbine spooling up every time it cycles. The hotel has purposely locked out the thermostat controls so you can’t even set the unit to continuous fan to mitigate the jet spool up noise. Locking the thermostat controls is totally unacceptable and has been the case during every stay I have been here, at least 5-6 times! Shower still has imbedded mildew in the grout. The “free” shuttle is unsafe with broken seats and only runs every 20 minutes. If you just miss the scheduled shuttle run on arrival at the airport you will be waiting at least 20 to 25 minutes on the curb for the next shuttle. During our shuttle ride to the airport the van was overcrowded and two people had to stand during the entire ride with their luggage on the floor. The only two positives to this hotel is it is surrounded by numerous food and shopping options all walking distance and they have complimentary coffee early in the morning.

We can park our car for an early morning flight and the shuttle was on time.

Everything, the bar was wonderful. It was very clean, the staff was very friendly. The beds we comfortable

Nothing

Have to give a shout out to victor the breakfast attendant! He was super awesome and friendly, I highly recommend ordering a breakfast sandwich if he’s working.

Everybody was welcoming, even though I have a service dog and they know they’re not allowed to touch the respect my wishes are not touching my animal

Excelente ubicación, muy limpio y moderno. El personal muy amable y dispuesto a ayudar. La habitación muy espaciosa y cómoda. Me encantaría volver a hospedarme aqui

Me hubiera gustado que tuviera servicio de café en el lobby