Ramada by Wyndham Lac La Biche

Constant noise from construction, closed stairwell off. No towels in pool a few times. Front staff not friendly and seem annoyed when you ask for towels or any service.

ok

Friendly staff. Very clean

Quick trip to Lac La Biche on May 22, and stayed at the Ramada, as we typically do. Everything was fantastic, as usual. But I'd like to talk about our experience at the Lac La Biche Ramada last week, from May 15 - 18th. We live in Fort McMurray, Alberta and we were evacuated due to a wildfire close to the city. I tried to book a room on the app, but at that point, our local mobile networks were overloaded and service was spotty. I called the hotel directly and managed to secure the last room available, for for 2 adults, one kid and 2 dogs. The level of service we received was top notch. All of the staff are usually helpful and cheery, but they were exceptionally more so this time. They were flooded with Fort Mac evacuees, all within a few short hours, and handled it with grace and kindness. We were informed of every local amenity available to evacuees, including free meals at local venues. They were 100% invested in our comfort while we were temporarily displaced. We were able to go back home after 3 days and when we had questions about pre-auth charges, they went out of their way to double check that everything was correct and it was quickly resolved, to our satisfaction. The Ramada is our first choice to stay when in town. The rooms are clean and comfortable, the pool is huge, well-maintained and the kids love it. The complimentary breakfast is better than most places, with a special shout-out to their waffles! Some fresh sriracha would be amazing, though. ❤️

Everything was amazing will be comming back again.

Nothing it was all perfect

Breakfast was a good variety that was offered. The view was just of the parking lot, however it was convenient access to the outdoors for a walk.

The carpet was not very clean. It would be better to have flooring to be able to keep clean.

Arrived to The hotel late last night and the front desk staff was inpatient. Somewhat rude when dealing with myself and my elderly aunty. He needs to learn customer service and how to deal with customers instead being rushed. I had paid for my room last night and I asked for my receipt and he wasn’t going to until I gave a great fuss that I wasn’t walking away until I get a receipt that I paid last night. My aunty same thing was being rude to her when she stepped up to pay her room. He told her to live aside he wasn’t dealing with her yet but with me. It was the way he seemed frustrated or overwhelmed. Idk but other than him the sleep was good, room was perfect n the checkout lady was very professional and polite with good customer service. An Edmonton stay customer.

Clean , comfy and comfortable