Hampton Inn & Suites Woodward

We showed up and they were jackhammering the lobby. We decided to give it a chance. The room was great. The next day we were gone for about 4 hours came back and the room key did not work. I had talked to the manager before our stay that confirmed the same room for two days and nights with no issues and it was. We had to get new keys. So we decided I would take a shower and decide if we would stay or go. No hot water so we left. Manager was not available for any interactions. Was not very professional was not impressed. We cut our vacation short I was very upset with the whole stay. They should have shut down the hotel for the renovations. Will never go back.

big room, comfortable bed, friendly staff.

black out curtains in the rooms could be a little better. I just used some hair clips to keep them closed

This Hampton is very run down and dirty. The hallway walls were filthy and our bathroom was not clean. There were boot tracks in the floor in front of the toilet and pubic hairs in the bathtub, totally disgusting! I will not stay here again

There was no cold water from the tap. Also, the privacy blinds looked like someone used a razor knife to shred them. The staff was nice and the breakfast area was clean.

This is the most disgusting hotel I’ve ever stayed in - and to even think Hilton allows this is unthinkable. We are Hilton Diamond members - and that means during our business travel, we exclusively stay at Hilton properties - all over the US, as well as Europe. My photos say it all!

Staff were friendly and the room was clean and comfortable.

There are a few features that need updated. For example, the privacy drapes in the windows were torn. The elevator floor was cracked.

Staff was on his phone with his ear buds and really didnt want to check me in. Later we went to the pool only to find it was closed. When asked the staff he just shrugged his shoulders and said maybe later in the month it would open. Then went to getca snack. No vending machine and in the store they had 4 bags of fritos and 1 bag of cheetos. The staff said they hadnt ordered in awhile. I bought a bag of $0.75 chips. He handed me back 18 PENNIES. Said it was $0.82 after tax and they didnt have any change. The bathtub had hair in it. Not impressed for what I paid.

El cuarto muy amplio y muy completo

Cracked, crumbling tiles, scratched walls, old bathrooms, everything is just old and worn out. Apparently the pool and ice makers are too since they were out of service. Friends who stayed there a year ago said they were out of order then too. At check in I requested a pack and play. The lady had me help her pull it out of the box(not new-but stained) then carry it up to the room myself while holding my 1 year old and 2 other items. Maybe she would offer help but I’m not sure there was any other staff member at all there at the time!