Comfort Suites Bay City East

Staff was wonderful and very accommodating. We were there for a hiring event with Clean Harbors.

Monica at front desk was wonderful. Disappointed that pool closed for two days while we were there

very convenient, clean

Everyone is very nice. But the morning staff is amazing!

We were traveling to visit family in Bay City. The room was clean, but did kill one roach crawling on bathroom floor.

check in was amazing, room stinks a weet carpet and when a step the carpet its a little weet, my nightmare was on the breakfast, the girl was so rude and we feel she was a racist girl, she talk so sweet with few american guys,i say this because i saw people from cuba and more latinos and she even say nothing just making a mad face and everithing change when she walk chose to the american people. The egg was swimming on water, no flavor, also I don't see the little cups for the waffle mix and i saw a cup there very close to the wafle machine and i was thinking is for the mix, and she get so mad and she took the cup of my hands and walk away to washed. The most horrible experience in my life also in my daughter life, she saw everything, she even don't want to eat for this, even try the juice or take something else. She don't make us a favor we paid for something and everybody need respect and good treat. for all us the hotel has employers, reviews are very important, staff who check in deserve a raise, cooker deserve get fire period. Imagine all people doesn't back for this lady, and nobody write a review because just decide don't back again. Nice staff making back again, and tell our family about a nice place to stay, racist people or making a face like mad like they don't want you there, you never back even they give you a free night or a week free. I was on vacations beach was super fun people there etc. But this lady was ruin our vacations with this experience.

I stayed at this hotel about 3 years ago and this visit was not the same experience. The hotel is not maintained well. The walls have discoloration from touching, there was tiny ants on the night stand and a roach in the bathroom. I will not be returning to this hotel for my next trip.

The staff was very helpful and friendly

We had a great experience and would definitely stay here again!

Had a very warm welcome from Monique upon arrival. Room was more than expected for spaciousness, cleanliness, ample towels, just enough toiletries, TV has a great picture, mini fridge was helpful since we did have some food to keep cold, parking lot and swimming pool area were also nice and clean. Breakfast- nice variety, and food temps as they should be. This is our first time at a Comfort Suites and we will plan to visit again when passing through this little town.