Residence Inn Arlington Courthouse

Excellent

The hotel was clean, the woman that checked us in was amazing. She had 911 calls coming in and her computers did not work but she held it together and got everyone in line checked in. She was awesome. Should be given a raise.

I did not like that there was only 1 person working at the front desk. The woman that worked there was great. She should not have to deal with that kind of situation alone. 911 calls, computers not working. It can be overwhelming for 1 person. Where is her help. People can get very irate at that type of situation and to be there alone is terrible. I don't expect this type of service from a hotel of this quality. Her managers should be reprimanded and should look into this type of situation immediately. No one should be left alone especially in today's world. I wish I got the woman at the front desks name. She should be given a raise and listened to for ideas how to improve safety and customer service. There should also be a security guard on duty. For her safety and they safety of your customers. Thank you, I hope you listen to your employees and take this note to heart.

Very nice area. Hotel looks new, well taken care off. The breakfast was tasty and had many options.

Great hotel!

A

nice location

I like the staff quickness to help and answer any questions, the value was great, close to DC without the traffic or busyness of DC. Room was big

I didn't like the lumpiness of the bed and no ice machines in building

Great news lace to stay. Would stay again