Serene at Chiang Rai

ห้องสบาย กว้าง อ่างอาบน้ำ แยกจากโซนฝักบัว และห้องน้ำ อาหารเช้า เนื่องจากคนพักไม่เยอะเลยไม่ได้เป็นบุฟเฟ่ แต่เลือกเป็นเซ็ทสามารถเพิ่มได้ อร่อย พนักงานบริการดี สุภาพ มี welcome drink มีที่จอดรถ ชอบค่ะ ใกล้สามเหลี่ยมทองคำ เห็นวิวแม่น้ำจากห้องพัก หน้ารร. มีร้านอาหาร ร้านพิซซ่า แอร์เย็นสบาย สรุปรวมชอบมาก ไปมาแล้วสองครั้ง อยากกลับไปอีก

Rooms were clean and lots of hot water

HORRIBLE FOOD - GOOD STAFF

FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.

Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht. Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars .At 1600 baht per night we were really disappointed.

Friendly staff, great views over the Mekong and a comfortable room.

The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.

Bikes in the hotel to use are free. The staff are young but really nice! They speak more English than most hotels in the area.

Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok

My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.