Mill House Inn

Lovely building. Our room was great. Staff were very nice and accommodating. We would definitely return.

Location in East Hampton

Dated interior including old, saggy uncomfortable mattress, no pool despite picture and description, breakfast in 15min slots, no room service, damp smell of mold

Dawn was exceptional. The location allowed us to get a real feel for the Hamptons

The property is very quiet and the staff are friendly making you feel at home. We had suite 19 and was lovely, a real treat and very spacious. The staff can’t do enough for you.

Nothing not to like.

The location was excellent and the room very comfortable. The staff were friendly and happy to help. A snack bar offering a huge range of sweets, nuts and freshly baked cookies was a lovely touch and very much appreciated.

The room was a little on the small side with limited plug sockets and the only mirror was in the bathroom.

Excellent location and only a 5 mins walk to the shops and restaurants. The accommodation was first class and our suite was very spacious and incredibly comfortable.

You have to preorder breakfast the evening beforehand which means that you have to be organised!

Location - I could escape to other places and not spend a minute here beyond sleeping

This is NOT a luxury hotel at all. It is egregious that they are charging $1600/night for a motel with very dated rooms and frustrating customer service. Having traveled extensively globally, I'm shocked by the rave reviews for this motel. The place was neither charming nor welcoming. From the unnecessarily complicated process for booking breakfast to never cleaning our musty guest room to locking the water refrigerator at night to stale snacks and tepid water for tea, I do not recommend this place at all. The process to book breakfast is unnecessarily complicated and laughable. You must book the night before with breakfast starting late at 8am and only offered in 15 min increments. God forbid you come downstairs without booking to an empty dining room and get lectured for not following the process when you only want yogurt and toast. It felt like we were on candid camera every morning. The chef was the only bright light in our always frustrating morning interactions. We bonded with the other hotel guests who just rolled their eyes and shared their stories of their frustrating poor experience. I'm infuriated that I shelled out $1600/night for this run down motel. Highway robbery. Do not stay here.

From my first call to set our reservation Dawn was fabulous. Thank you. The down side was that the second i walked through the bedroom door (room#8) I encountered a tangle of spiderwebs and tiny spiders. Because I didn't want to upset my partner I said nothing at that moment to him or to Dawn who had graciously escorted us to our room. Later that afternoon, I did go to the front desk and tell Dawn about the issue. She contacted her manager and they were willing to give us another room. By that time my partner came into the front and learned about the issue. Long story shorter, we stayed in room 8 and when we came in that evening we had to cut through spiderwebs and killed 2 pretty busy spiders. We slept in a bit late and our delicious breakfasts was kindly delivered to our room. Thank you for all of that. Additionally, we wanted to change the credit card I used to prepay our stay, for some unimaginable reason we were told that could not be accommodated. That was really annoying. Other that that lots of free snacks and reading materials Ample parking. Dark bathroom lighting, too low of a showerhead with a very steep tub that you'd have to step into. No grab bars. Great bathrobes and lots of grwat towels and Frette sheets. Great East Hampton location.

Breakfast was quite tasty, and I appreciated the fact that they attempted to accommodate me or feed me, even on the first morning when I arrived late, and had not made my breakfast reservation

The staff were amazing and quaintness and history of the Inn. Breakfasts were great.

Carpets were old and a but grubby. Noise from the highway. The Inn could really use an update