Holiday Inn Express Hotel & Suites Bainbridge by IHG

It was clean and great amenities. Enjoy the pool.

It was clean and smelled fresh, the breakfast was great, and the staff was friendly. The dove hand soap in the bathrooms smelled divine!! The bed with the pillow top was comfy, and there were pillows that were perfect. The pool was a nice bonus for the kiddo, and they provided towels for it, which was nice.

Nothing-though, I do not like carpet, in general…everything appeared clean none-the-less. My husband loved the bacon on Sunday, but just wished they had it more days of our stay (mon-wed). The second bed in the room did not have the pillow top-would have been nice to have it on both, but the bed was not uncomfortable without it, just a little firmer than we’d like. And I wish they offered a way to purchase the pillows-looked at the tags of the ones we liked (there were multiple of varied soft/firmness provided) and they are IHG brand. So…really no REAL complaints at all. :)

Our stay was great. We were in town for a family funeral. All staff was very courteous. Andrew at check-in made that process simple. The women handling breakfast did a good job of keeping everything stocked. Housekeeping kept our towels replenished.

The staff was great, but we did find a cockroach crawling in our bedroom carpet. So we told the desk and they said they will spray. I opted they do it after we checked out..other than that, it's a great stay!

Breakfast was excellent and staff very friendly and helpful

Thee rooms were old in need of renovation, the whole property could use upgrading

Location was good. It has different places to eat. And a Walmart. That’s always a plus

No complaints

The staff was helpful, the breakfast good, the room clean. Would certainly stay here again.

Toilet ran constantly. Had to turn off water to sleep. Reported to front desk nothing done. Heat/air unit would not stop running. Finally unplugged . Reported to front desk. Nothing done. I think the building is fairly new. I see bad management.