Hilton Garden Inn North Little Rock

Located far enough from the major freeways to dampen most of the road noise but also a quick and easy on & off.

We were charged $10 to park our car in an unprotected open ground level parking lot in front of the hotel. This was a first for us and we take plenty of road trips. Never have I paid for this kind of parking except in a densely populated big city. Little Rock is definitely not that.

great room and bar

being charged for parking. is this a new money grab by hilton? 2 properties on this trip have charged for parking. it is enough for me to avoid hiltons from now on.

Loved everything

Location

TV in gym doesn’t work. Asked for a room on the top floor-when booking the room-didn’t get that. Rooms need updating-chipped paint-rugs Spider in bathroom No drain covers in bathroom sink or tub-had to place a rag over the drain opening.

Bed was soft. Good water pressure.

We lost our dog sitter for one of 2 of our reserved lights. I contacted Booking.com to make the change and they contacted the property, according to a message. The property did not respond, so I called the hotel directly on two separate occasions and got no answer. I sent them a message explaining we would only be arriving for the second night. When we arrived, they had charged me as a no-show for the first night and cancelled the second. I told her how I had tried 3 different ways to contact them, including directly, and she said too bad, it was on me to make sure I spoke to a person. I asked how, if they didn't answer the phone or have someone check messages.She repeated her assertion that it was "on me" and did not take the charge off. She did find us a room -- at a higher cost. Hilton properties are the only properties I've ever had issues with, and I will avoid them whenever possible in the future.

Everything

Nothing

Clean, quiet, comfortable. The Garden in Houston is fancier, in my view, but this one is also very good and a great value. Staff are nice, and everything was orderly.

Paying for parking. Small fee, but felt dumb to pay it. Not a huge gripe.

Beautiful area. Well maintained