Homewood Suites Saint Cloud

I needed a self care night to my self. Thank you it was fabulous!

Wonderful suite with all the amenities I needed.

The room was amazing and we were close to everything

I wouldn't say I didn't like the pool because I like that it was just the right depth but there could be a little less chlorine as my daughter got what looked like slight chemical burn

My check-in was very smooth. I had chosen to stay at this hotel for business. I returned late night after a banquet I was a little surprised that the commercial toilet in my room backed up putting an inch plus of water across the entire floor. It even soaked into the carpet in my bedroom. I quickly shut the water off from the valve. I then called down to the front desk a couple of times to reach someone. I informed him that the toilet had backed up and I needed some assistance. He became instantly annoyed, stated that this was not his problem, and he wasn't interested in hearing it. I asked if I could at least get a plunger and a mop? I was informed that he would be willing to bring me a plunger but there was only one mop in the hotel and I wasn't going to get it. A few minutes later when he delivered the plunger he didn't want to enter and look at the bathroom. I finally insisted because I wanted him to see that it was not obviously clogged and how much water was involved. He still wouldn't go into the bathroom. Once he got to the bedroom door he could see the amount of water coming out of the bathroom floor into the bedroom. He stated that his only concern was that much water could flood down into the unit beneath me. He left and

Location

Carpet and furniture needs a deep steam cleaning. Currently has too much stains and looks heavily used.

Comfortable and clean rooms. The pool area is nice.

No complaints, everything was good.

Nice quiet place, room was great for the price, employees were great. Close to food and shops. Would definitely stay again.

The room had a bad smell, the couch was very dirty.

The staffing was amazing and the food set up was amazing. The staff were nice and there was a meeting room. They had an assortment of food for breakfast such as cereal and eggs and hash browns the room were nice and spacious with kitchens. I would recommend this place to everyone

Crystal at the front desk was the nicest, friendliest person. She was so helpful and kind! Couch in our room felt like the back was cracking and furniture pretty dirty. Need new pillows too. Not a terrible room but could use some updates.