Comfort Suites East Lincoln - Mall Area

The bed was comfortable the staff to check me and was pleasant

I didn't get my $100 deposit back this was on the 13th of February today is the 23rd of February and it still hasn't been released I called the so-called manager John trying to ask what was going on and the first time he hung up on me. I called back I said you didn't even ask my name or my information the day I stayed he told me I could come down and apologize to him when I found out how wrong I was. I asked him for his boss's name and number he said his boss's name was Sam and refused to give me anyway to get a hold of his boss. This is John who claims he's the manager there was very unprofessional very rude was not willing to help me solve this problem so I had to go to my bank and file a claim against that Motel. This is never happened to me before and I will tell everybody not to go to this Motel because of this John. If this Sam reads this please reach out to me your associate John refused to tell me how to get a hold of you. And I'm not going to apologize to him for anything because 10 days later I'm still waiting for the release. Obviously he doesn't know how to do it. It is very rude and unprofessional of him to tell me to come apologize to him when I find out that I'm wrong. When I told him I am a store manager and it is very unprofessional and that is not how I would let somebody run my business he questioned where I worked at and I told him this is why I work check it out and I'm the store manager I will never go there again and I will tell everybody how rude this John was

The first room they gave us was not cleaned. The second room the heater would not heat. The third room heated up some but we also set it up to 90 and it never got anywhere near that. I went to desk and asked for two blankets and we made that work.

We stayed for 4 days the room only cleaned once. The hotel should detail what ingredients in breakfast meat for belief’s preference, and should have provide breakfast meats that can consume by anyone, like chicken or Turkeys meat

It just a really nice place to stay.

Noisy teenagers in the hall at midnight.