Hampton Inn & Suites Oklahoma City-Bricktown

The coffee was wonderful.

I could not sleep because there was a big dent in the mattress. The pillow that I tried to sleep on smelled like someones overly sweaty body as did the blanket. I thought I was going to vomit. The sheet and pillowcase smelled fresh and clean but the blanket and pillow did not. I tried other pillows but because I have a herniated neck problem I couldn't use any of them. I feel that for the money we spent on a nicer hotel we would have had a better experience. We also had a problem with the remote for the TV. We couldn't get it to work most of the time and when my husband called the desk, he told them of the problem and suggested it might be the batteries. They said for him to come down to the front desk and get new batteries; which he did and it still did not work. I called again to tell them about it and one of the women finally came up with a new remote, which worked great. My son suggested this hotel since he has stayed there a couple of times with family, with our experience, we will not be staying there again. Don't get me started on the parking options I was not given!

The location

The pool was closed all the time

Location to downtown sight seeing and events. Value and parking. Facilities.

Nothing but one elevator was broken yet still often opened when calling for an elevator. We know it happens.

Great location in Bricktown.