Poppys On The Lagoon

Setting was beautiful and staff exceptionally friendly and helpful. Getting to and from the center of Port Vila was cheap and easy, with local minibuses everywhere. Room was very good with magical views, but in the bathroom, there was some mould around the shower cabinet. Resort organised on-ground transfers to airport but charged several times more more than local taxi or bus services. Wifi was unreliable and most advertised TV channels did not work. Guests need to be aware also that there is 15% tax on room rates, making it more expensive than the advertised prices.

Lovely clean rooms. Great staff and good vibe. Awesome breakfast. Man made beach excellent for hanging out. Kayak for free on lagoon.

Everyone was very helpful and kind especially with the children.

Poppy's was a disappointment from the start. This place is so overpriced it is unreal. For the sake of brevity I'll list the issues: (1) The breakfast offering was very limited - for the price we paid to stay here it was frankly offensive. The muesli ran out on the first morning and wasn't replaced for three days. I bought my own from the local shop; I want something better than cocopops/cornflake. The breakfast set-up is inefficient with items constantly needing replenishing - but not until you go to use it to find the milk/coffee/dry pancakes are empty. I also do not appreciate staff at breakfast interrupting my eating (of what little there was available) to encourage me to buy artwork from the woman's stall opposite. No matter how politely put, this was completely inappropriate. (2) The wifi offering was abysmal - exceptionally slow yet cafes in town managed to offer much better internet for the cost of a coffee. (3) Contacting the hotel prior to arrival was an utter farce. Hotel non-responsive for weeks on email. They do not use the hotels.com portal and phoning is very expensive. Even after all this hassle the transfer was arranged wrongly and I spotted a massive overcharge on checkout. Really not good enough. (4) A member of staff offered to arrange us a taxi to Mele yet failed to tell us this was five times more expensive than us getting a taxi from the top of the street. Felt ripped-off. I would not stay here again and would encourage others to avoid too.

Staff were lovely, welcoming and helpful! however the food was a overpriced for what it was and our room fan didnt work. But there was air conditioning.

good location reasonably close to the town but quiet.aircon and fridge both worked well and quietly. the bed was comfortable.

The Poppy gardens are gorgeous and the staff are extraordinary...friendly, helpful and dedicated to helping guests make the most of their stay. We greatly enjoyed our time there. Breakfasts were ample, especially the fresh fruit selection which is much more extensive than the fruits offered at the more upscale Ramada further down the lagoon. After nine days of exploring Port Vila and other sights on Efate, we left with calves of steel from all the stairs and hills around. It’s a good walk into town...worthwhile to get a perspective on how the residents of Seaside live. Sights not to miss in Vila: the national museum and the mind boggling collection of artifacts at Utlalo.

Wonderful staff great facilities . Melanesian night was a great introduction to Vanuatu

Nice hotel construction being done so a little loud at time but thats to be expected we had a lagoon view room which was nice but neighbours loud at night so we got moved to a lagoon spa room which was lovely but the spa only fills up about 10 inches befor you run out of hot water but that didnt really bother up its down on the lagoon side so a lot of up hill walking to get to the top to catch a local bus

We had a great couple of days here. The staff were always very helpful and welcoming. Our room was great and we enjoyed our meals too. Easy walk to Port Villa.