Courtyard by Marriott Nashville Goodlettsville

The room was nice. Comfortable bed.

I booked this hotel because of the amenities that were advertised. The bistro was not open at dinner because “I guess staff decided not to show up”. There was one very nice lady working the bistro in the morning by herself. She had to cook the food and wait on customers. I waited 30 minutes for a bagel and a Chobani Greek yogurt because she had no help at all. The bistro was not open the second night we were there either. The conveniences advertised were not available the entire time we were there. I will not be staying at this location again.

The location was amazing and close to many things we wanted to do. The rooms were clean and cozy.

The hotel did not serve breakfast. We usually utilize Marriott because of it. They also did not switch out the towels in the room during the stay. The front desk agent was disrespectful and rude. We encountered her twice at check in and early checkout. Honestly, hotel stays are not cheap and we have so many options the fact that we were spoken too is a rude manner on two different occasions by the same person is just not a good scene to be around.

room seemed okay

The staff would not assist or help in any way when they placed us next to an unruly family right next door. I asked if they would speak to them as the were very loud and in and out all night long. Must have been at least 7-10 of them. Won't be staying with you ever again.

Good night sleep, comfortable bed. Check out personnel was there and friendly.

There was quite a wait for check in personnel to show up at the front desk, and another person was there waiting before us. The couch in room was torn and the both sockets by bed would not hold a phone plug.

Location from the interstate

Indoor pool not open lady bugs all over the room weird 3 men roaming the lobby from claims to be with a church that has service at the hotel ball room on Sundays they were stalking young women there filling them around and even cornering under age teens girls and kept walking into their party they was having in the ballroom on Saturday and started bullying the guest there even turning on the lights and asking when the party is going to be over