Taman Wana Resort

Road to the property was terrible, unpaved, rocky and in the middle of nowhere, a detail that should have been mentioned in the listing. My friend got a food poisoning form there and we property doesn’t take credit card as paiement for food.

Un lieu exceptionnel, un accueil fantastique par le maître des lieux qui vient de reprendre cet endroit magique mais pour lequel de gros travaux de rénovation sont à faire… Good luck Kusi…

This is such a spectacular location, the rooms are unique, large and nestled in the forest. The hotel is currently run by a very small staff, so if you love a natural, at home atmosphere - you will love this. Fantastic trekking and boat rides available to take in the lovely natural surroundings.

This was my second stay at Taman Wana. I just had to return to the garden of eden. Birds of all descriptions. Blooming trees, jungle insects, lizards and lots of bats. Really super. The staff are very helpful and I was the only guest for 3 days. Peace and quiet. And not only that, I was able to attend the 77th Anniversary of the only Catholic Church in Palasario. What a jewel. I heard that they are closing soon. Thats too bad for me. Now where do I find another garden of eden?

Hôtel situé dans un lieu absolument magnifique, très peu de résident, voir vide. Le personnel très avenant et souriant disponible, mais pas vraiment professionnel, brouillon.

There were to many things not working that made us decide to leave. The menues were old and incorrect, the pool and pool area was very dirty, the wifi was bad and we could not pay with our credit card. They told us about all the different breakfast they had but they did not tell us we had to pay extra for almost everything. We tried to use the canoe but the path down was to risky and the canoe did not look safe. They wanted us to pay 500.000 rupies and go on a city tour when all we wanted was to go down to the beach as their website said they could arrange for free. Thats why we decide to leave them as soon as we could, we had booked three night but left Afternoon one! I am sorry about all of this as their resort could have been a paradise and it made us so disapointed it was a wreck! Do not blame the staff, they for sure did the best they could do under the circumstances

great stay.. with a polite staff.. thank you for the great stay

I enjoyed the time I spent at the Taman Wana Villas. It was a real contrast to the busy streets of Kuta. The staff were lovely and so was the room which had a fantastic view of the lake.

Hotel ligt in een prachtige omgeving maar ligt wel afgelegen. Taxichauffeur kon het niet gelijk vinden. We hadden een kamer met uitzicht op het meer en dat was fantastisch. Kamers zijn wel aan wat onderhoud toe. Mooi zwembad met uitzicht op het meer. Het personeel is zeer vriendelijk en behulpzaam. Er is in de directe omgeving niets dus he bent wel aangewezen op het restaurant van het hotel. Eten is redelijk. Het beste zijn de Indonesische gerechten. Al met al een mooi gelegen hotel als je tot rust wil komen

Where to start?! Everything were so wrong that it ever could go. This place was horrible and should been shutdown a while ago. We felt very screwed up to booked this hotel. Don’t look at the hotels website, everything there is a big lie. Pictures are at least 10 years old and stories about activities are also only an advertise, nothing is a true. Having a Spa? -There were any! Having a Bicycling? Bikes were broken! We had booked 7 nights but stayed only 1 night. We loose very big money but it was more safety to go away than stay. Buildings were very old, bad conditions, I mean like broken. For example every lights was broken so we needed to use our own mobile light to get back to our room at night. There were lots of spiders, mosquitos, flies, ants and other bugs. Ok, we were at the jungle but can I please ask not to have those bugs in the room inside. The hotel area was very dirty including also room and pool area. Pool looked so awful that we couldn’t even go there. Food was bad and very expensive and Menu included only a few variations. Yes there were breakfast including, but nobody told us, that it is only an Indonesian breakfast. The were only a few people working as a staff. They tried to be nice but sorry to tell that there were no professional at all. I don’t blame them I blame the manager. Everything what we asked, staff had to ask for the manager. Manager says always no. The staff had rules what to follow but no allowed to make good customer service.