St Mellion Estate

Excellent Oscar our waitor was amazing 🤩 great customer service

Nothing

Room was spacious, clean , good bed etc. Absolutely brilliant that windows opened to let in fresh air! Breakfast - there was plenty of choice and food was well cooked and displayed. Breakfast staff particularly helpful. Swimming pool excellent.

It would have been good to have a walk-in shower and my family member could not access bath. I should have asked for an accessible room but had not thought about this beforehand.

Swimming pool And golf course

Noing

Food was good and facilities also each staff member was very friendly and helpful

Rooms looking tired

The rooms were clean, the shower was good and the bed was comfy

The rooms and public areas are in dire need of a refurbishment. very dated decor, everything was worn and tired. The air conditioning in our room did not work. The lighting was particularly poor - it was better suited to an office environment

Place and atmosphere

Everything is good, please add some more dishes in menu. And start room service till late

The cottage was wonderful, beautifully laid out with everything you could need (even tea & coffee)

Communications among departments and staff needs to be reviewed. Staff conduct in breakfast service needs to be monitored. Sadly we had a bad experience here that could have easily been avoided and was dealt with very poorly.