Cresta Jameson

I booked the hotel, was given a room with bird pooh, birds must have flown in and out as the windows were open.I saw bed pooh but ignored it as i just wanted to sleep.I had booked another twin room for my mother and sister.They were dumped in a noisy room where all the noises of the cars and passerbys could be heard.The cleaner wouldnt clean my mother's room! Its awlful that elderly people are discriminated against in their own country of birth.Also, take away for my mother was not prepared today.I had already left for Uk and she was upset because I arranged her breakfast last night.I am disgusted and would not be using this hotel nor reccommend it.

The staff was very friendly and helpful, very good

Average hotel, staff friendly, breakfast is good, rooms are very dated

The hotel is of poor standard

Decent, clean, comfortable, up-to-date hotel. Quite affordable. Centrally located - close to restaurants and shops. Has a good restaurant itself with a dinner buffet and free breakfast buffet in the morning with an excellent selection.

The staff were very friendly and helpful.

Good as it was closer to where I had business. Your waiters need to loosen a bit. It's not about serving only but they need to be friendly. The tall guy who helps with the luggage is excellent. Can't remember his named

it was good

I am a preacher and stayed at the hotel with my assistant. We booked on the Hotels.com site and was pleasantly surprised by the deals. Our rooms was comfortable, everything worked. The rooms was cleaned continually and all special requests was catered for, they were quick to respond. I needed printing (although extremely expensive - it was available).The staff went out of their way to get us what we needed. We came in at all hours of the night and day and the staff was always friendly, helpful and it truly felt like a home. I was booked on the fifth floor but the room was not what I expected, front desk immediately booked me a great room on the fourth floor. I loved the dark décor of the room as it made one feel safe. Fresh water was always provided. As we are from South Africa we expected to feel a little unsafe but that was not the case at all. We wandered around the hotel and streets to find articles that we needed for the conference and not once did we feel unsafe. We will certainly stay there again next year. We could however recommend that the gift shop be managed by the front desk and opened on demand should a tourist wish to buy some memorabilia gifts. We did not have time to buy gifts for our family and assumed we could do it at the gift shop but it was never opened. Regards to all the personnel, chefs and specially to Tickey, Amanda and Martha. We will see you next year. God bless.

Whilst time and lack of money has not been kind to the once proud hotel, The Cresta Jameson has great customer and concierge services.