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8.6 / 10 Guest Rating

Mahekal Beach Front Resort & Spa

38 St And The Beach, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Mahekal Beach Front Resort & Spa - main view

About the Property

Discover the ultimate beachfront getaway at Mahekal Beach Front Resort & Spa, where relaxation meets adventure.

Luxurious Spa Services
Unwind at our full-service spa offering a variety of rejuvenating massages, body treatments, and invigorating facials, ensuring a blissful escape from the everyday.

Exquisite Dining Experience
Indulge in flavorful Mexican cuisine at our on-site restaurant, Cocina, or enjoy a casual meal from room service. Refresh yourself at our beach bar or one of three lounges, featuring an array of beverages to complement your stay.

Family-Friendly Amenities
With five outdoor pools, a fitness center, and fun recreational options such as bicycle rentals and an arcade, there’s something for every guest to enjoy. Babysitting services are also available to let parents unwind.

Book your unforgettable stay at Mahekal Beach Front Resort & Spa now!

Facilities & Amenities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
Parasailing nearby
Fireplace in lobby
Free beach club on site
Arcade/game room
Books
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 7:00 AM to 7:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Ocean View - Photo 1
Ocean View - Photo 2
Ocean View - Photo 3
Ocean View - Photo 4
Ocean View - Photo 5
Ocean View - Photo 6
1/6

Ocean View

1 King Bed OR 2 Queen Beds226-sq-foot individually decorated room, located on the ground floor, balcony/patio with ocean viewsRelax - In-room massage availableFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Select Comfort bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Shower with a rainfall showerheadPractical - Access to in-room child care, laptop-compatible safe, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking, renovated in December 2014, pet friendlyRoom is accessed via exterior corridors

21 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerDesk

Ocean View Double*

Non-refundable
Room Only
20% OFF$261.73

$209.38

Includes taxes & fees

Ocean View Double*

Non-refundable
Breakfast Included
20% OFF$309.51

$247.61

Includes taxes & fees

Ocean View Double*

Non-refundable
Half Board
20% OFF$374.94

$299.95

Includes taxes & fees

Ocean View Double*

Non-refundable
All Inclusive
20% OFF$450.75

$360.6

Includes taxes & fees
Garden View - Photo 1
Garden View - Photo 2
Garden View - Photo 3
Garden View - Photo 4
Garden View - Photo 5
1/5

Garden View

1 King Bed OR 2 Queen Beds226-sq-foot individually decorated room, located on the ground floor, balcony/patio with garden viewsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Select Comfort bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Shower with a rainfall showerheadPractical - Access to in-room child care, laptop-compatible safe, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking, renovated in December 2014, pet friendlyRoom is accessed via exterior corridors

21 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerDesk

Garden View Double*

Non-refundable
Room Only
20% OFF$198.36

$158.69

Includes taxes & fees

Garden View Double*

Non-refundable
Breakfast Included
20% OFF$246.15

$196.92

Includes taxes & fees

Garden View Double*

Non-refundable
Half Board
20% OFF$311.59

$249.27

Includes taxes & fees

Garden View Double*

Non-refundable
All Inclusive
20% OFF$387.4

$309.92

Includes taxes & fees
Ocean View Palapa - Photo 1
Ocean View Palapa - Photo 2
Ocean View Palapa - Photo 3
Ocean View Palapa - Photo 4
1/4

Ocean View Palapa

1 King Bed OR 2 Queen Beds226-sq-foot individually decorated room, located on the top floor, balcony/patio with ocean viewsRelax - In-room massage availableFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Select Comfort bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking, renovated in December 2014Room is accessed via exterior corridors

21 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerDesk

Ocean View Palapa

Non-refundable
Room Only
20% OFF$292.26

$233.81

Includes taxes & fees

Ocean View Palapa

Non-refundable
Breakfast Included
20% OFF$345.06

$276.05

Includes taxes & fees

Ocean View Palapa

Non-refundable
All Inclusive
20% OFF$503.45

$402.76

Includes taxes & fees
Run of House - Photo 1
Run of House - Photo 2
Run of House - Photo 3
Run of House - Photo 4
Run of House - Photo 5
Run of House - Photo 6
Run of House - Photo 7
1/7

Run of House

1 Double Bed226-sq-foot individually decorated room, located on the ground floor, balcony/patio with resort viewsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Select Comfort bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Shower with a rainfall showerheadPractical - Access to in-room child care, laptop-compatible safe, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Smooth flooring in roomNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendlyRoom is accessed via exterior corridors and room/bed type depends on availability at check-in

21 m2
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerTelephoneAir conditioningHair dryerDesk

Run of House

Non-refundable
Room Only
20% OFF$410.49

$328.39

Includes taxes & fees

Run of House

Non-refundable
Breakfast Included
20% OFF$508.44

$406.75

Includes taxes & fees

Run of House

Non-refundable
All Inclusive
20% OFF$801.8

$641.44

Includes taxes & fees

Guest Reviews

8.6
Excellent145 verified reviews
AI Summary

Guests highly rate the attentive staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.8
Value for Money8.8
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

Y
Yacov
Verified booking
partner
Standard Room
Stayed in Aug 31, 2025

"Exceptional"

10.0

Super clean Friendly staff

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

10.0

The

Helpful?
R
Richard
Verified booking
partner
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

We’ve been coming here for years! The place is amazing but even more impressive are the Staff Members that have been there for years their attention to detail is incredible.

Helpful?
V
Vianey
Verified booking
family_with_children
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

We love Mahekal! We visit every year! The staff goes above and beyond to make your stay exceptional! It’s our home away from home and we love coming back every year.

Helpful?
K
Kristian
Verified booking
family
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0

Amazing place, staff was super helpful

Helpful?
A
Azusa
Verified booking
family
Standard Room
Stayed in Jul 20, 2025

"Exceptional"

10.0

Locations, environment of facilities and good stuffs!

Helpful?
R
Roxanne Jimenez
Verified booking
family
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Amazing stay

Helpful?
C
Caroline
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Good"

4.0

Location, garden are good The rest is not good: average food, bad attitude, zero follow up, they let me outside under the sun at 2:30 pm while they looked for my reservation (didn’t even ask for my ID), a little over 50% occupancy and they did not give me the room at 3:00 saying checking started at 3:00 pm. The roof had holes, the shower floor had black long hair and green water, very disgusting, the beach towels are no longer white but grey and broken

Helpful?
A
AMY
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Good"

6.0

Really beautiful property

Helpful?
J
Jessica
Verified booking
friends
Standard Room
Stayed in Jul 2, 2025

"Good"

2.0

If You Value Hygiene and Sleep — AVOID THIS HOTEL This was the worst hotel experience I’ve ever had. I booked it thinking it would be better than others in the area since it was more expensive and had decent reviews — but it was an absolute disaster. Our room was infested with bugs, including cockroaches that hit us in the head while we slept. The actual beds had bugs crawling all over them. I woke up with bites all over my legs, and I’m convinced the beds had bed bugs or fleas. We had to switch rooms FOUR times, and every single one had bugs in the bed. There were blood-stained sheets and towels, a toilet that made an alarm sound after flushing, and broken soap dispensers. The only toiletry was a pathetic 2-in-1 shampoo — bring your own. The toilet noise made it nearly impossible to use the bathroom in the middle of the night without waking everyone up. Mosquitoes were everywhere — room, hallways, even the dining area — so you’ll need bug spray and After Bite just to survive. When we reported all of this, the staff did nothing. No apology. No compensation. No concern. The only redeeming thing was the food, which was actually good. This place tries to wear a 5-star disguise, but it’s not even worth 1. If I could give zero stars, I would. Do not stay here.

Helpful?
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