Mahekal Beach Front Resort & Spa

It was so peaceful

The grounds and bungalows are beautiful. The grounds are lush and well designed, with pools and bars scattered throughout the property. The resort is an oasis in a row of hotels that are generally ugly, and our beach-front bungalow was spacious. Beware about booking a bungalow that says that you can get either a king or two queens. We had our 16-year old, 6.3" tall, son with us, and I emailed the resort immediately upon booking (almost a year in advance) that we would like a bungalow with two queens. They responded that they can't guarantee it, and we ended up with a king. There was a small twin in the room that was too short for him. That was very disappointing, especially as this was a very expensive vacation. They told us that they only guarantee the type of room if we book directly through their website. The staff was excellent, attentive, professional, and personal. Unfortunately, some equipment was out of order in the gym and wasn't fixed. The gym itself was very small. You can easily walk to restaurants and shops, even if most of them are just tourist shops. The food wasn't excellent but good. The desserts and the pastries/breads at the buffet were the best. Beware that you still need to tip at every meal, even if the food and drinks are included. I would definitely recommend staying at Mahekal Beach Resort!

Loved the greenery and accommodating staff. Everyone was very helpful and friendly.

Makehal is a jewel in Playa del Carmen. Set along the beach a bit away from the very touristy 5ta avenida, Makehal offers a peaceful beachfront refuge. Unfortunately erosion is taking away much of the beach - but that is not the property's fault. Service, food offerings and facilities exceeded my expectations.

We’ve loved Mahekal since our first visit in 2015 and even chose it for our honeymoon in October 2024. This was our 5th stay, and we were excited to share it with our best friends who joined us. Unfortunately we were surprised by how much the experience had changed. On our first night, a party on the property played music so loud our bed vibrated past midnight. The water pressure was weak, and the rocky shower floor felt slimy as it didn't drain well. We requested a room change, but the time kept getting pushed and it wasn’t ready until after 4 PM, keeping us akwardly waiting as we kept our stuff packed. Other details were disappointing—each room had only one thin towel per person, the minibar was not restocked at all during the stay, and one lunch left us all feeling unwell. The biggest bright spot remains the staff. While most familiar faces were gone, the team was still kind and accommodating. We’ve heard management has changed, and perhaps they’re still adjusting, but the decline in quality makes us unsure if we’ll return.

The Mahekal is our go to place for great food R&R, all with excellent service!!

I liked the beach, the Spa, the staff was great and very friendly

We abolutely loved this resort! The property is tropical and the bungalows are charming. Amazing buffet breakfast and dinner. Service is wonderful. Close to downtown Playa Del Carmen. Pools are beautiful.

Enjoyed our stay at mahekal, rooms were perfect location, steps from the beach, pool, bar and restaurants ! Staff did an amazing job.. housekeepers, grounds staff, waiters, bar tenders everyone was so helpful! The security at the front entrance and on the beach was top notch! Felt very safe the whole time! Also, the shopping outside the resort was a life saver b/c airline went through my daughters bag and the packing cube with swimsuits was not put back in suitcase…. So we had to go by new ones, thank goodness for the boutiques and chain stores! *Only negative I have is at check in I knew we would owe 350$ for resort fee, ( all inclusive)that was known on my Expedia bill receipt,, then they said I owed another 300$ for incidentals, so checking in and dropping another 300$ wasn’t planned. I knew there would be small fees.. sanitation, etc but I wish I had known about this other $300 before arriving ! Would have been helpful !

Great