Mahekal Beach Front Resort & Spa

Fantastic rooms with comfortable beds, exceptional resort with great food, friendly staff and unbeatable location on 38th in Playa Del Carmen. Only complaint is it can be loud at night

The property is beautiful: landscaping, beach, decorations. I love that there were no TVs in the room. My kids loved the hammocks on the porch and the access to pool and ping pong. Very walkable to 5th Avenue and other properties along the beach. It was not overcrowded.

We had a terrific time - the location and amenities were terrific and the staffing was excellent.

Uriel was a great staff member! Love Mahekal it was my second time here with my fiancé and we can’t wait to come back!

This place was awesome, it has everything one needs to relax. It’s walking distance from various clubs and bars and shopping/tourist sites. The staff is very attentive to whatever you need. The rooms are very nice with some downsides. It rained a lot while I was there and the floor in my room was completely flooded and it got ny suitcase soaking. The nice thing is that anytime you leave and come back the staff has cleaned up and organized all yo belongings so you don’t even need to worry about the messes. The food in the restaurants at the repost is very good but pricey. The hot tub was lukewarm and has this green sludge floating at the top. The beach areas are very nice and comfortable. Overall this place is definitely somewhere I’ll come back to.

Great attention to the client and great VIP Experience experience!

We spent our vacation at Mahekal Beach Front Resort, this was an amazing stay. form the moment we arrived we were treated so well. Thank you to the bell staff, Louis and Jiovanni for your warm hospitality. the staff at both restaurants and the bars were amazing. I cannot speak enough about the amazing room right on the beach.

Probably the best location to get around Avenida 5 on foot - the quieter end of 5th. The staff was amazing and shout out to Sergio at the bar! A couple of things that are hopefully resolved before we go back. 1. the All Inclusive mini bar in the room was never restocked with the 4 beers and coffee daily as we were told by the bell hop at the beginning - we had to call daily for out one coffee pod and one coffee/cream pod even though there were two of us. The beer was never restocked and we ended up purchasing at the XOX across the street. 2. only one room key is provided which was not the most convenient. 3. We were told that we had to pay $245 upon check in but it ended up being $455 ($35 day for resort fee and the unexpected $15 per person daily service fee). Not sure what either charge went to when we still tipped at bar/restaurant and with the mini bar not being stocked daily - this part was disappointing and makes me question why we pay all inclusive and the extra $455 - we never got an answer to this. oh and check out process took so long our airport transportation alomst left and charged us an additional 500 pesos ($25 USD).

Everything!!☆

Resort overall good - quiet / safe / beach access / food & entertainment options / location Stay on southside of property for more peaceful sleep , northside gets late night noise from bars outside resort. Check to make sure your booking includes all you want - very expensive to add at check in