Fairmont Yangcheng Lake

The hotel is definitely worth its value. The view is spectacular, especially the sunset time. Make sure you book the Fairmont Gold room and enjoy the sunset at the Fairmont Lounge, you won’t regret it. The breakfast is also up to standard. The Front office team is so kind and supportive. Overall, a good standard hotel you should visit.

It was an amazing trip. I did not expect so much. Everyone is so nice and very polite. You can get here by driving from Shanghai or Suzhou downtown very quickly or by public transport. The hotel can pick you up around. Alice helped me with everything and her colleague Paula treated me the afternoon tea, enjoyed.

Outdoor pool is nice, gym is good equipped

First time being on a Fairmont and it left a very good impression. Service was excellent. We had some issues with he aircon noise level and they solved it ASAP. We had a birthday, and they came up with a delicious cake for us. Rooms were spacious, very clean, the bed comfortable. The adjacent park was a delight for the kids: karting, kayaking, fishing and other activities. I did jog around the hotel and the place is so nice. We did bike with kids as well and it is quite a nice activity to do. They have so many choices that can accommodate anyone (tandem, mountain bike for kids, carriage for baby, etc.). The food at the chinese restaurant, Cantonese style, was delicious. Breakfast was good with lot of choices. The outdoor swimming pool was a blast. Will definitely try another Fairmont and plan another stay in this one at a different time of the year.

Our expectations to a Fairmont hotel were all met. More charging outlets near the bed would be nice. One downside was that the activities were cancelled and facilities were closed on the next day due to health measure.

Nice trip at Fairmont, the service are good, especially Sammi, Michelle, and Elan, they are all kind, the room has a great view of lake and you can also sit in the Fairmont gold, enjoy the delicious meals and the lake view. recommand to stay.

It’s a great experience for a holiday at the end of Chinese New Year, especially the considerate service serve of Michelle. My child is having afternoon nap, so I can’t move out for the afternoon tea, she send it to our room without door bell, just a soft knock. Summi give us a great amount of happy hour. Truly happy hour.