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8.5 / 10 Guest Rating

Banyan Tree Hangzhou

2 Westbrook Resort, Zijingang Road , Hangzhou, cn

Banyan Tree Hangzhou - main view

About the Property

Luxurious Accommodations
With 36 suites and 36 villas offering picturesque views, each unit at Banyan Tree Hangzhou is designed for comfort and relaxation. From free internet to plush bathrobes, every detail is tailored to enhance your stay.

Tranquil Spa Retreat
Indulge in rejuvenating treatments at the renowned Banyan Tree Spa, drawing inspiration from ancient Asian traditions. Let the skilled therapists melt away your stress and revitalize your senses in a serene setting.

Culinary Delights
Savor a culinary journey at Baiyun restaurant, featuring classic Hangzhou cuisine, or delight in Southeast Asian and Western dishes at Waterlight Court. Enjoy a blend of flavors while taking in scenic views that complement the exquisite dining experience.

Experience serenity and luxury at Banyan Tree Hangzhou – book your stay now to immerse yourself in a world of tranquility and elegance.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a valid government-issued ID card or passport upon check-in. All children under 3 years stay free of charge for children's cots/cribs.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.5
Excellent35 verified reviews
AI Summary

Guests highly rate the beautiful hotel grounds and frequently praise the spacious luxurious rooms.

Categories

Cleanliness8.5
Service8.9
Location9.0
Room Quality8.9
Amenities8.4
Value for Money8.4
Food and Beverage7.5
Overall Experience8.4

Select topics to read reviews

L
lauraniechCH
Verified booking
family_with_children
Standard Room
Stayed in Jun 3, 2026

"Good"

2.0

l hotel m a vendu un guide qui n en etait pas un...rien d un 5 étoiles....service pitoyable eviter banyan tree en chine a tt prix!!!

Helpful?
以
以婕twTW
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Exceptional"

9.0
Helpful?
S
shunmugaaeAE
Verified booking
extended_group
Standard Room
Stayed in Mar 7, 2026

"Exceptional"

10.0
Helpful?
О
ОльгаruRU
Verified booking
family_with_children
Standard Room
Stayed in Feb 11, 2026

"Exceptional"

10.0

Отель-открытка) очень красиво на территории отеля, она небольшая , но очень милая. Просто шикарнейшие номера! Огромные, кровать на которой можно спать впятером. Очень красиво 😍 жалко остановились не надолго. Вот завтраки не зашли. Вроде набор продуктов как и в других отелях, но что-то не то. Например когда мы были на завтраке свежие овощи закончились и их так и не принесли. Очень приятный персонал

Такого нет

Helpful?
A
AnniehkHK
Verified booking
young couple
Standard Room
Stayed in Nov 3, 2024

"Pleasant"

6.0

Some staff members were really good. Those at the restaurant were quite inexperience.

The hotel needs a face lift on its décor and furniture.

Helpful?
K
KamwaiauAU
Verified booking
solo traveller
Standard Room
Stayed in Oct 27, 2024

"Nice staff, good food, but the room is old and cold"

7.0

Traditional Chinese building, quite

Old, need to refurbish. Feeling of sleeping in a street, not in a closed room. Aircorn is not effective, felt cold all the night

Helpful?
N
NebojsarsRS
Verified booking
young couple
Standard Room
Stayed in May 27, 2024

"Very good"

8.0
Helpful?
B
BrunoidID
Verified booking
family with young children
Standard Room
Stayed in May 10, 2024

"Exceptional"

10.0

The staff name Viola is super good and friendly , nicest staff i have ever met !!!

Helpful?
J
JennymyMY
Verified booking
family with young children
Standard Room
Stayed in May 4, 2024

"Good"

7.0

love the greens , the room is big and comfortable

limited facilities, not enough restaurants and food offer. SPA is average

Helpful?
A
AbdulazizsaSA
Verified booking
with friends
Standard Room
Stayed in Jan 6, 2024

"Superb"

9.0
Helpful?
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