Sinclairs Retreat Ooty

I wanted to tell the cons. first 1.) Property is away from ooty town. You need ken vehicle 2.) You cant have outside food, you will be forced to eat hotel food, there are no any varieties and very pathetic taste and dishes. I will give 2/10 for food and its overpriced 3.) The road to this hotel from ootty is in pathetic condition 4.) Room service and e evrything closes by 10 so if you have party with friends and want something..no options as no outside food and no inside

The staff were friendly and welcoming, they even reached out to us about milk for our little one, when we hadn't asked, they were very observing and considering.

The approach road via gps is etched off, suggest you ask for directions, dont trust gps.

Food was very good and the staff was wonderful . They don’t have a mini fridge but are helpful in cooling your drinks .

The rooms have very thin doors and anyone speaking in the corridor disturbs you.

It was ok

The bed was very hard and uncomfortable. There was no soap in the bathroom and lotion pump was not working. The towels were very old and shaggy looking. The price was very high compared to the nearby hotels we took in the neighborhood

Nothing as such at this property to like however only view can be enjoyed which you can get every wherein in Ooty.

Breakfast and room service is worst as per the cost. Cost is too high and charging for view only. Hotel staff too rude and are not supportive and understanding.

ambience and the location is excellent; always use the tea factory route

nothing as such

Location

Hotel needs renovation.. room furniture is broken.. Cushion covers looks very old and dull..

Location

1. Exhaust in wash room was not working 2. No much choice in food menu 3. There was a party by some corporate and loud music & noise in the corridor continued till 12 in the night. Repeated calls to the reception were in vain