Phu Chaisai Chiang Rai Mountain Resort

Good view n location Fair room without tv n fridge Need to improve breakfast not much choice Overall, I like it Want to c improvement

Recommend to book the room in the middle building because you will see mountain view with sunrise and sunset. The look was perfect, spaciouse area, good layout, nice decor with nature style and comfy bed. Breakfast was very great ambience with lovely sunset and fresh air, variety of breakfast item such as egg station, boiled rice etc. Special item I love, it was a toast bread by charcoal in Thai style. Food at lunch not really wow. Overall was perfect!

Cleanliness for mattress, bedsheets, pillows must be considered as well as old air-con that not cool enough for comfortability so not good quality sleeping at night.

A good spot for isolation from development. My room has no TV, so it was a good total relaxing moment even with kids and baby. Would appreciate better if were notified of advance booking required for horse and elephant rides. Hotel kitchen prepares fine and delicious Northern Thai dishes and are very accommodating in preparing Western meals.

Resort staff very accommodating, but the facilities appear to need some updating...no telephone or internet service in the room and some other area could use some attention

A very lovely hotel located in a spectacular location in the mountains of northern Thailand. I particularly liked the views from the room balcony. Very beautiful.

it'sup in the mountains in the jungle, a little retreat from the usual tourist traps. We only stayed one night but it was quiet and peaceful. We ate at the restaurant and ordered Thai food only, it was excellent. We would stay here again.

The Hotel transfer to and from Airport is too expensive-700Baht. The coffee is too bitter, toast is not toasted and when you ask them to toat it properly, they only do it on one sided. Bacon is mostly fat and scramble egg is too greasy. Food has no flavour and overpriced mininimum price is 135 Baht for entree spring rolls. Pool is no in a clean state to swim in. The only two reason choose to stay in the hotel was because the view and wanted get massage and spa treatment but found out the price on arrival was 1200Baht per hourly massage so I didn't end up enjoying my stay at all.

Did a mountain horse ride Absolutely marvellous Lovely hotel.

This is our 4th stay at the resort - only this time we tried the 1 bedroom pool villa - what as hame, it looked so good upon arrival - but the facilities of the room were a shame 1. all water outlets in our room, shower, bath, basin faucets poured dirty brown water - even after 30 mins continuous pour 2. The villa swimming pool was green, asked to clean, they clearly just scrubbed it, pour a lot of chlorine to mask the smell - and now we had murky green water 3. bamboo bed - snapped Clearly the resort is in need of maintenance - such a shame for a very nice place...prior We were offered another room - but i reminded the C.S.M that I specifically chose a pool villa for seclusion, If i wanted to share a pool with the rest of the resort, i would have chosen so at a lesser rate- The CSM offered to take care of us at dinner that night (a pleasant gesture i think for the inconvenience - later to find out it was put on our check out bill - lol )service in the restaurent was too prompt - the minute our entree was finished, no second later our main course arrived and so forth with desert - that was the last dinner we had there - I'll also add that the menu hasn't changed in the 3 years of visiting But they picked us up at every occasion and we had dinner in our private courtyard on the last night, so that was good - but had to pay for breakfast on the final morning, we had it @ 0930 - we were told 1000 was the last serving I can only imagined if i paid the resort website fare