R Mar Resort and Spa

Nice property. Good location.

Everything was great but the 2 things I would recommend to improve is English TV CHANNEL SELECTION, improve water pressure and shower head

Room was very comfortable, the staff are very helpful, I would recommend this hotel apart from the the free mini bar. I had 1 bottle coke, sprite, Fanta. There was guests checkin the next day that was told they would have 1 beer for everyday. I ask about me beer. I was told I was not staying there long enough for a beer in the mini bar. I paid money for the room same as them. It shouldn’t matter if it’s 3 nights or 7 nights. We should be entitled to the same mini bar not just soft drinks. Very disappointing.

The hotel is clean and well kept. It is situated away from the noise of the street, but still walking distance to Bangla and the beach. There’s a beautiful tropical garden, but unfortunately my room had city views, which was basically the wall of the next building. It would have been worth it to pay a little extra for the garden or pool view.

The hotel is great in a central and quiet place, very clean, great staff, great spa and great service. I booked 2 nights initially and extended for another 4 nights

I booked the R-Marr after staying in another Phuket hotel - when I checked in the staff were helpful and really lovely. Initially I wasn’t happy with the room I was given due to the view (I booked the cheaper room rate) however, the hotel were pleased to move my room to an amazing pool view room with a very large balcony and didn’t charge me any extra. Through the stay the staff were really helpful and so lovely, personable and couldn’t have been any more helpful. They printed out all my return travel documents, directed me to Covid testing locally, arranged for a motorbike hire and even have their own transport to the airport. The prices for food and drinks were very reasonable and in most instances cheaper than out of the hotel. The location of the place is superb and a short walk to nightlife. It’s also clear the hotel have recently spent a lot of money upgrading facilities. I was very happy with the Covid secure measures that weren’t over bearing but, more than sufficient to protect guest and themselves. Overall a lovely stay and for the price and facilities -excellent value for money. I would definitely stop here again. Thanks for a lovely holiday :-)

Lovely staff and great value hotel close to everything but nice and quiet.

A few days after checking in I became suddenly ill with a heart problem I never knew existed and had to spend a week in hospital. I can't speak more highly of the staff and hotel, besides the calls to check up on me someone travelled to the hospital to see me as well as the flowers that they had delivered. They also wanted to assure me not to worry about not checking out and that my belongings would be left in the room. I booked a further 3 weeks with them not just because of the care and service I received but also because it really is a great place to stay. Highly recommend.

Rules for pool behaviour were posted on wall near pool but not carried out, eg. people putting towels on lounges early in day and disappearing so that there were not enough lounges for others. This policy needs to be monitored.

I have stayed at the R Mar twice. The service is very good, the location is fantastic (peaceful and fun) and the price is decent. The only improvements needed are better breakfast selection and to finish the construction. It will be very nice when completed.