Carlton Inn Midway

It had free breakfast

I had to switch 5 rooms

8 minutes from the airport

Very dirty and horrible smell

Shuttle pick up from the airport

T V broken they couldn’t fix toilet roll holder broken and missing , cigarette burn hole in bed sheets , next room next day moved to get a working tv that room the shower wasn’t working!!

Close to our appointment.

Where do I start. Carpet was dirty and gross,No soap, even went to office, they didn’t have any. Breakfast was awful. Eggs rubber, sausage so greasy , little Debbie’s for sweats. Ice machine broken, no ice.etc

Im honestly not sure why this hotel has 4+ stars on reviews and i’m usually not compelled to leave reviews but it was nowhere near this quality. The employees barely had any customer service or friendly manners. No thank yous or pleasant goodbyes. Not very welcoming either. The bedroom photos did not look at all what we were provided in the rooms. The breakfast photos were also a bit of a catfish. We came an hour after breakfast started an everything was already out/ almost out and while I understand first come first serve there were still two hours of breakfast left with np restocking. The water heater was turned off the first day so no warm water. We stayed for two nights and half a day and room service didn’t come once. No towel replacements or anything or cleaning services were provided as they would usually be expected to especially for the rating we thought we had paid for. Then again the prices were a bit low in ratio to the ratings so I thought it would be good but it could’ve been a suprise of an kind.

Shuttle was excellent, staff really nice

Very noisy area, lots of light from outside and bad curtains

When we first arrived we asked if we could check in early, they were accommodating for an additional $20. Our first room wasn't cleaned yet, so they had to move us to a new room. The new room was clean.

The first room was not cleaned. The second room they moved us to did not have a working ac unit.