Hyatt Place Sacramento Roseville

The staff was all great! Very much a culture of hospitality! I absolutely loved the location, the staff, the lobby, dining area and grounds were very clean. Wish I could say the same about the rooms.

Biggest disappointment was the cleanliness in the rooms. I did not feel the rooms were very clean. No mattress covers that cover the entire mattress, HUGE turn off seeing the actual mattress when lifting the comforter. The pillows were very small and only had one pillow case - no protectors, blankets were not cozy at all felt old and stale. There was dust along the baseboards and edges of the carpet. The carpets were disgusting and discolored. The bathtub had hair from the previous guest in it and the bathroom situation was very odd. Sink is outside the restroom - felt dirty. Lighting was very cheap and office like too dim. The rooms need a carpet cleaning perhaps an upgrade.

Very nice room and clean. Accomodating. The staff was pleasant and helpful, very upbeat. We do hope to stay again , one day. I felt really safe.

The pillows were too soft. Hard to get comfortable with them.

Hyatt place is greatly located….great location that is close to mall and lots of places to eat and shop nearby and also walking distance

Location

No one at front desk in the middle of the night when we wanted to buy a beverage and snack and their 24/7 food stand.

Nice room , good breakfast.

I booked too early and prepaid for a room I couldn’t cancel after 24 hrs. The price dropped dramatically . Learned my lesson and will wait to book next time.