Elysium Gardens Hill Resorts

Very polite and cooperative staff.

The building design is an awkward one with lift going to second floor only. We need to climb up staircase to third and fourth floor. Cooridors are very narrow. Toilet doesn't seem to be clean enough. If someone talks loud in the room, adjacent room people can hear. I had to go to the next door, knock the door and rewuest the neighbours to talk softly.

Nil

Hotel Driver was vary raf Driver He was speeding His name sati Raj. This driver make me to throughout and he make me sick through the way from munnar to cochin .

The hotel is falsely advertised, the view outside was of a wall, the bed was stiff, limited hot water, there was no mini bar as advertised, the curtains didn’t little to block out the light, little toilet paper, the aircon droned on humming the whole time, the walls are thin so you can hear other peoples conversations, showers, phones ringing and people walking up and down stairs. The garden part of the hotel was only for three cottages, the rest concrete. Very expensive compared to other places around, at least twice the price. Upon commenting to the manager he was very unhelpful and unresponsive to our suggestions.

It was very comfort stay and very easy to access surrounding places.

The are not too bad but they have to be trained as a hotel staff. Its looks like they are not trained as a hotel staff. When they process the credit card payment they asked me to give him the pin number so he can enter it himself. This is totally a security breach and not acceptable at all. When I refuse to give him to pin number he is not happy at all.

There is Construction work going on in Hotel, 1st they gave one room where bathroom lights were not working, then they changed other room, there is no LIFT installed currently,Construction work is in full swing in Hotel, because of that they make lot of noise, I called 7am they started breaking the wall, i called reception 3 times but no luck,finally I vacated the hotel because of this disturbance. I don't understand one thing until full construction work is over why the hell they are renting out rooms. Do not recommend this hotel.

Das hotel liegt schön und ruhig etwas ausserhalb am berg. Die neue lobby und das restaurant sind auch sehr schön geworden. Leider war zu unserer zeitpunkt noch die renovierung im gang und die zimmer noch sehr einfach. V.a. Das bett und die matratze sollten erneuert werden. Ansonsten wird es mit fertigstellung ein richtig schönes hotel.

we visited munnar from 09 to 11 oct 2013 and stayed at elysium garden. due to some new construction for extention . our room was upgraded from executive to deluxe . hotel staff is very coooperative and humble. room service and room cleanliness was excellent. i highly recommend this hotel to every one visiting munnar. i , myself , will definitely be stayying here , if i come to munnar again.

overall experiance is good. i only faced issue with lunch because i mostly found kerala style food in that menu and taste. Morning breakfast is good and evening dinner is costier and there are no many varities because per head they are charging Rs 350