Casino Hotel - CGH Earth, Cochin

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of the hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with our stay. I hope to be back for a longer visit in the future.

Suggestion to install slides, swings for kids/ children to play as the location is outside the main city area.

Everything is so beautiful, but I have some issues While check in there were no on who guide us to hotel room, we had to figure our ways. Food was only good for one time, breakfast was not that up to the mark. Gym machines makes lot of sound. There are no games only carrot board and chess, I advice to add more activities so that whoever wants to stay in hotel and not go outside, for that people there many activities to play and enjoy there vacation.

Quaint jars of toiletry Staff attitude

Pool not covered

Staff was not very responsive

Very good customer service, helpful and friendly. Clean rooms and comfortable bed. The buffet breakfast was good with variety of dishes. We also ate dinner and it was very good.

The AC unit was set on a specific temperature which was way to low for us and we were freezing 🥶. We had to turn it off but then it gets too humid in the room. We told the front desk that the thermostat was not working and we can't adjust the temperature, they send someone , but unfortunately he didn't manage to do anything.