Dewani Villa Resort

They give us the phone number of the manager

We had issues with the manager, a problem with the reservation, and after two answer the manager just start to ghost me, where are you ? Is it really a way to be with your clients ? 0 communication, they don’t want to help you, and if it was the only problem, the entrance hall was really really dirty, as toilets and the garden with the poll, if all the hotel is like that, I really don’t want to imagine it

I made a successful booking and payment for a room at the Devani Villa Resort. However, the hotel staff contacted me and informed me that their rooms were fully booked. They instructed me to cancel the booking through Expedia and receive a full refund. I spent a long time on the chat with Expedia agents, but every time they called the hotel, there was no response. I never checked into the hotel but paid for two nights. However, nobody followed up with me to resolve the issue. This is not my problem as the hotel's fault, and It is frustrating to have to deal with this kind of mess. Dewani Villa Resort You should contact expedia and solve this issue this time, Ive spent so much energy on it. No one give me a answer. II just need a full refund for my hotel booking which I never stayed at.

Always a good place to stay! The hottest pool in bali is a diwn fall. Otherwise staff are great and always willing to help! The only dissapionting part was someone stole my wifes pjs while we were in thialand. Otherwise all good.

The pool is a fantastic temperature and the rooms are very generously sized with outdoor showers. I really liked that it was on one of the quite roads and inside you couldn't hear any road noise.

Clean and the staff were fantastic

Beautiful pool, I like the spacious bedroom. The building has a certain age but it is very well maintained. The staff has been very friendly and helpful.

Upon reaching we were greeted by the staff.. friendly and helpful staff! Room was provided with chiller.. Freezer available upon request. Overall good experience!

Cleanliness can be improved especially the towel and pillow..