Four Seasons Resort Punta Mita

We stayed for four nights and appreciated the resort’s spacious grounds and variety of activities, which made the stay engaging. That said, certain aspects could be improved to meet the standards guests might expect from a luxury property. The facilities, while functional, show signs of age. In-room drinking water came from large dispensers rather than branded bottles, and replenishment could be timelier. The breakfast buffet offered a limited selection, and fruit service, though attentive, was sometimes slow, with occasional quality inconsistencies. Staff interactions varied — some were warm and proactive, while others appeared understandably tired. Overall, the experience felt more restrained than the generous, high-touch service often associated with high-end resorts. With a few updates and operational adjustments, the property could better reflect its luxury positioning.

A big resort attractive to the American crowd that likes resorts and brands

Four Seasons Punta Mita: A Mixed Experience Our recent stay at Four Seasons Punta Mita left us with mixed feelings. While the resort's beauty and the exceptional staff were highlights, we encountered a few issues that detracted from our overall enjoyment. The pool area, despite its stunning appearance, presented some challenges. We noticed algae at the bottom of the main swimming pool**, which made the surface slippery and a bit concerning. Additionally, a pronounced sewage smell was noticeable even when we were in the main pool, which was quite bothersome. We also felt the pool area was understaffed, making it difficult to get assistance when needed. On a very positive note, the staff was truly amazing. Jonathan by the pool and our concierge Patricia deserve special recognition for their outstanding service and attentiveness. Their dedication significantly enhanced our experience.

Great experience and amazing staff. They go above and beyond to make guests feel special.

The property is clean, lush, well kept and the service is amazing!

The front entrance is full of carts and meases up the beauty of the lobby entrance. There is not enough restaurants. There should be a kids pool area. Kids in the infinity pool with toys and bala and entitled parents was not the best place to relax.

Overall a great place

the staff is absolutely amazing.. the spa was favroite spot

One of the best places in Mexico to relax und enjoy

The variety of food in the restaurants could be improved

Gym, Spa

Furniture not anymore on the last level