Holiday Inn Express Hotel Raleigh Southwest by IHG

The Holiday Inn on Thistle Drive in Raleigh, NC is our go-to when visiting the Raleigh area. It is always super clean while the staff continuously go out of their way to be helpful and accommodating. During our last visit, Dee at the front desk made us feel like returning family members with her warmth and humor. Later, when we returned to the hotel late at night, Joseph stopped what he was doing and helped us get some ice. Our room was immaculate and contained everything we needed from coffee/tea, a microwave, iron & ironing board, to an in-room safe. The king size bed and pillows were very comfortable with no outside noise disturbing our restful sleep. The following morning, we enjoyed an amazing "full" breakfast, with lots of choices (no continental breakfast or powdered eggs served here). Malik made our check-out quick and easy while treating us like valued customers. Thank you to all the staff at this Holiday Inn; your personal care and attention to detail show in every facet, making our stay such a restful pleasure. F. & K Stokes

The hospitality of the people and cleanliness of the room

Everything's was fine

Staff was amazing. Pillows and bed were amazing. Very sound proof and comfortable. The breakfast was limited options but the cooked items were delicious. Really loved the location and the common areas.

The pool and hot tub were dirty and lacking proper safety and maintenance. The pool had broken steps, the covers on the jets in both pool and hot tub came off. Please be aware that people with long hair have died in the past from such covers on jets being faulty and hair being caught in the jets, those safety standards are being phased out so make sure you protect your fam and braid the hair and keep it away from the jets. The water was a greenish tinge with high chlorine content telling me that chemicals are being overused to cover up proper cleaning. Let's talk about the toilet paper. SANDPAPER. Seriously. BYOTP.

Hay congruencia entre lo que anuncian y lo que encuentras. Superan lo esperado!

My son has been in Raleigh for 8 years now attending NC State as an undergrad and 4 years at their vet school. This was the first hotel I ever stayed at when I first started visiting him from Charlotte. Always preferred it, but their prices started going up quite a bit over the years, so I would look for other hotels on other visits. This past weekend my son graduated from vet school and needed to book another night in Raleigh. I had to switch hotels and was able to get the last night here again. Price was actually reasonable compared to other hotels in the area. They gave out gift bags at check in if you were staying with the for graduation. Such a nice surprise. Super comfortable beds and pillows… very nice clean room. Breakfast was good and coffee available 24/7, which is a nice plus for me. So happy I was able to get my last hotel room in Raleigh that I’ll probably ever need back at this Holiday Inn Express where it all started in 2018.

Nothing..no complaints at all.

The staff was extremely friendly and accommodating. Love they let pets stay for a reasonable price.

Nothing. Everything was great

Close to nc state.

Needs more security cameras for parking lot.

Great hotel and customer service. Dee exceeded expectations by helping us secure the last room and refreshments.