St. Regis Deer Valley

Beautiful, well maintained!

We loved all of it!

beautiful and relaxing

outstanding beautiful great location nice bar and gym

nil

We had a terrific stay at the St. Regis. We loved how warm and helpful the staff were, and the dog friendliness of the property. The rooms are great- and the hotel amenities are spot on.

Wow, very dissatisfied with this hotel. I was excepting a much higher level or service and room quality. I had prearranged certain items to be in my room with the concierge via email days prior to arrival. These items were not in the room and I had to call after check-in. No apology from concierge. Except to call at least two times for any service request (i.e bags delivered to room took two calls and wait over 1 hour, called Valet to retrieve car and waited 45 minutes with no car. Called again and was told, oh we will get it now) Room not well maintained. Outlet near desk not working and this required lamp to be unplugged in order to use coffee maker. Door frame to patio broke (see pic), and shower wand in shower broke. Not worth the money and not a 5 star hotel.

Great place

At basically every touchpoint, the service at the St. Regis Deer Valley was subpar. The exceptions were Rime Restaurant, ski services, and John the shuttle driver (he is a star). For the amount we paid and the classification of the hotel, my husband and I were extremely dissatisfied. Specific examples include: - Cleanliness: Drinking glasses and trash were strewn about the property, common areas, and pools/hot tubs. I would expect this from a Holiday Inn, not a St. Regis. - Spa: After paying $130 for a day pass for my husband and myself, all of the women's showers were out of order. I waited for 15 minutes for the shower to heat up, only for it to remain ice cold. Without so much as an apology, I was told they would have to call engineering. Had to cart all of my things upstairs to my room in a robe and then go BACK later to return the robe. - Room Service: Housekeeping didn't replace drinking glasses and when I called for room service to replace them, they never showed Needless to say, I canceled my upcoming trip to the St. Regis in Aspen. I'd rather book a 4-5 star hotel elsewhere. By comparison, the Montage in Deer Valley is superior. We won't be going back.

Fantastic! This is a 5-star experience in every way. Service, facilities, rooms, cleanliness... all were fantastic. You don't even have to leave the resort if you don't want to... the dining options are all fantastic. The French Bistro was our fave-- we ate there two nights in a row. The butler service was excellent -- morning coffee to your door is a treat! They do fun extras like hot chocolate and candy bars complimentary. It is SPECTACULAR around the holidays. We have stayed here twice and LOVE IT.

Our new favorite place