Burghotel Nürnberg

In old town, accessible to everything, comfortable, nice owners, fabulous breakfast.

It was old style German, very nice.

My husband and I came to the hotel 7 years ago and it was one of the best places we stayed at that point. We enjoyed the location, the tranquility and the sauna

Unfortunately, we didnt have the same experience this time. We were given a bigger room, but the mattress was hard and the pillows were old and flattened. The sauna shower and the pool did not seem pristine. We used the sauna once because of this. Also, the room was not cleaned properly as the water bottles were never picked up, the used glasses were not replaced, and to top if off, the door was left open for hours risking our belongings in the room for anyone to grab. My husband had spine surgery a year ago and he was in severe pain due to the mattress.

Tout

Pas de chaud au petit déjeuner mais ce n’est pas grave car il y a la quantité…

The staff is fantastic. Excellent communication. We arrived very late and able to access hotel and then room through lockbox outside. The next morning the on duty manager marked the best suggested places for touring with a recommended path - very kind and thoughtful!!!