Omni Bretton Arms Inn at Mount Washington Resort

Renovations impacted the trip and was not communicated ahead of time. Restaurants closed - Spa closed, lots of work happening in the lobby. They have some balls charging those prices with that going on.

Renovations impacted the trip and was not communicated ahead of time. Restaurants closed - Spa closed, lots of work happening in the lobby. They have some balls charging those prices with that going on. Food not good.

Staff was excellent; very nice. Adrienn at the reception desk is super nice.

pool slightly cold and jacuzzi too warm

Very spacious, comfortable room. Attractive, cozy public areas. Gorgeous location. Short walk to the Mt. Washington Hotel, with all of its amenities.

My only quibble: the fitness room in the Mt. Washington Hotel was tiny, and the treadmill was out of order. (I believe they're in the process of preparing a much bigger and better equipped fitness center.)

We enjoyed eating at the restaurant at the Inn. We had breakfast twice, and the set menu with wine pairing for dinner. The dinner menu was absolutely wonderful! We had four adults in our party so we tried to cover every selection of the dinner menu. We were all pleased with the choices. Utkush waited on us and he was amazing but the entire staff was amazing the entire time. The bar doesn't open until 5pm. However, Ashish accommodated us and opened it up early. My husband enjoys a great aviation and it's difficult to find someone who knows how to make them right and Ashish didn't disappoint. I would also recommend the lavender cosmo too. Rich checked us in and provided the history of the Inn and the estate. The entire staff was very friendly! We ate dinner one night at Stickney's. I would suggest patio dinning, if it's available. The view is stunning!

The air conditioning could have been better. We were there in August so the temperatures were in the 90's. I'm sure it was having difficulty keeping up. That is the only negative I have about our stay.

Location and staff were excellent. A little pricy,. But that's ezpected.

Room service didn't replace glasses or provide bottle water each day.

Customer Service really was amazing, Beautiful Continental Breakfast, Shuttle was convenient, Location has amazing mountain views, Outdoor Heated Pool In -17° wind chill, Spa (but book early to get what services you want), Skiing, History Tour was awesome. (You Should produce a teaser video for people considering) (You should produce a SEASONAL video of things to for people who have already booked)

No units with jacuzzi en suite, price was a bit high for value, was not able to get ski and stay package or ski and ride (snowmobiles) package, No karaoke on high density holiday week, all kinds of games but no billiards?, wifi was not optimal, Concierge was weak and wasn't able to produce anything we were looking for, not much in the surrounding area within half hour in winter and resort dining and shopping isn't inexpensive

Great location, away from the busyness of main hotel and within a short walk away from all the facilities.

There were a lot of flies in the room upon arrival (most, not all were dead).

well-appointed facility, great location, superb food, chef much better than in the Omni Hotel

Our room had a continuous vibrating noise all afternoon and very early in the morning. We were told that this is because our room was right above the kitchen. We had to move after the first night to the Omni Hotel. This should not happen