Hampton Inn & Suites by Hilton Tomball Houston NW

Nice property, clean, responsive staff. Would stay here again

The stay was good… not a great breakfast as expected but it was okay!

When we checked in - we were told the hotel was undergoing renovations on the 4th floor. I noticed we were given a 3rd floor room and asked if we needed to wait for a lower floor room to open. I was told they were just hanging wallpaper and we would not hear them. All we heard from 2pm to 6:30pm was loud hammering, banging and something that literally made the walls shake in our room. I called the front desk at 4:40pm to ask what was happening - they said they were sorry and would tell them to stop. Nothing stopped - at 6:30pm O went to the front desk. I was told they were installing carpet above me. A far cry from hanging wallpaper. The front desk person they would have them stop - I reminded him that he said that 2 hours ago. I asked if we could get a credit for our room - we paid $180.00 + to be disturbed to the point the bed was vibrating. I was told no because I have an Expedia room. The entire hotel was filled with signs that stated the fire/smoke alarms did not work, the ice machines did not work. It was a mess - definitely not worth the money - stay somewhere else.

Staff is fantastic!

Old things was the pillows but other than that great stay

The property was nice and breakfast was good. price was fair as well. Only issue is some of the furniture in hotel is outdated. Other than that it is a nice hotel. I will definitely stay there again

Convenient location, clean, and good breakfast. Renovations still happening with hotel and the gas station in front of it, creates some extra, noise, mess, and inconveniences not being able to use some parts of the hotel. Hoping they will be updating more of the rooms.

Great hotel. Friendly staff, clean rooms, and great breakfast. They are doing an upgrade of the hotel. Didnt hear anything and looked good.

It was new.