Candlewood Suites Jonesboro by IHG

Strands is hair

We were not able to stay at this hotel. The first room was dirty and clearly had not been cleaned. The second room had stains on the sheets. The front desk staff was helpful and understanding. They refunded our money with no issue.

The folks there was sweet but the room we were in was clean but a few items were broken. The hanging area in closet was broke and the shower caddy that holds the shampoo and other stuff was broken!!!! Even though things was broken they were still usable!!!!!!!

Our overnight stay turned out well after changing suites due to stale, smokey smell, carpet with crumbs and table surfaces not cleaned off. Host Pam was very accommodating by letting me check out other suites and pick the one best suited for my family. Appreciated her understanding and help.

Nice, I know some hotels, motels remodel. With the amount of people stilling in these places ware and tear happens on a daily basics. We were very happy at our stay. It was quite and affordable.

showed up at 1:30 due to Memphis meeting cut short. Understood check in time was 3:00pm. Told room not ready yet. Parking lot almost empty, didn't seem very busy. Said maybe I could get in around 2. Went for late lunch and returned at 2:00 and told not quite ready. At two thirty in a lobby w/o other customers' room still not ready. Told clerk that at 3:00 I either wanted a room or a statement of non availability. Five minutes later I had a room. Future Jonesboro trips will probably consider other arrangements. Otherwise room and price was good.

Quite, convenient location, and nice parking.

I booked a room through Expedia, with a confirmation number in hand and was refused a room upon arrival, citing they did not have the booking information. I showed them on my phone and still was turned away citing no rooms available. The hotel blames Expedia and Expedia blames the hotel, Both are a mess. I would suggest NOT using expedia, and would suggest this hotel get on the same page if they are allowing them to book for them.

Paid 250 plus for one night. Came in for college graduation. Room was very dilapidated.Thermostat for HVAC didn’t work upon arrival. There were no towels of any kind present in room when arrived. WiFi was intermittent if any at all. Drywall falling off in bathroom. Definitely would not stay at any Candlewood suites again. For the amount we paid we thought would be nicer.

The hotel was dirty, the common areas and rooms. My first room smelled like smoke. Rob at the front desk was very kind. I do not recommend this property.