Candlewood Suites Jonesboro by IHG

Great overnight stay!

I checked in faster normal

Elevator slow

This was so not worth the money. We didn’t have duvets on the bed, there were not any towels in the room and to top it off there was not a shower curtain in the bathroom. The number beside the door was missing and there was a note left asking if anyone had information to please report the whereabouts. Tub was nasty had to clean it out the refrigerator had mold. Just a horrible experience but it was too late find another hotel.

The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff

Room very nice and clean. Beds were new which was comfortable

Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.

Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.

Place to sleep and be warm.

The property as a whole is well-kept inside and out. It is very convenient to the interstate, but there was no noticeable road noise. The front desk staff were welcoming, professional, courteous and helpful both at check-in and check-out. The room and bath were sparkling clean, and the bedding and chair were very comfortable. Desk space was good with plenty of outlets for plugging in devices and chargers, and the wi-fi worked very well. The kitchenette was clean and well-supplied (and is one of the best features of the Candlewood line). The HVAC was quiet and accurate. The hotel is currently undergoing renovation (Jan '24), but it was unobtrusive. All in all a pleasant and restful stay on a road trip.