The Westin Pune Koregaon Park

The location..

The concierge team was not up to the mark… Not very convincing and dint care to accommodate our needs.. All the answers were in yes and no.. Room service was very laid back the tea and coffee dint arrive which we orders while checkin.. And it seemed like no body cared.. lack of communication between the reception team and F&B.

This Hotel never disappoints me and makes me look forward to going back. We got upgraded and that always changes the mood for the better. It is a little perk but makes the Guests feel that they are important. Meghna, the fact that you remembered us from last year and went out of your way to write a handwritten note in Bengali ( a sentence or two ) made us feel so happy. This is what we take back once we leave the Hotel. Mrunmayee, you compensated for Chef Ritesh as he is not there . You spent time with us and made us feel comfortable as if this was our home. Vilas , thank you for stopping by to see us even though you were busy working somewhere else. Jayesh , our Server, was very attentive and took care of us very well. Gurpreet, it is not easy to stand outside and keep smiling in any weather but you do it with finesse. Rohit ( bell desk) keep smiling. Annesha , good to meet you too but Meghna you really aced the hospitality which this hotel is known to me for.

Great stay at The Westin Pune during a work trip. The refurbished rooms were comfortable and well done, and the service—especially at the restaurant—was excellent. The sushi was a standou

I recently stayed at The Westin Pune Koregaon Park with my family, and it turned out to be an absolutely memorable staycation. Stay Experience: My husband and I stayed in the Penthouse Suite, and it truly felt like a luxurious apartment. The space was incredibly expansive, with a beautifully designed living area, a dining section, and a dedicated work corner that was both functional and aesthetically done. The bedroom featured the signature Westin Heavenly Bed, which was exceptionally comfortable, and the bathroom was just as impressive. The highlight, however, was the large sit-out balcony overlooking the river, with soft natural light making it a perfect spot to relax. We also booked a second room for the kids, which was a deluxe room. It was spacious, thoughtfully designed, and equipped with excellent amenities, making the overall stay very comfortable for the entire family. Dining Experiences: The culinary experiences at the property were equally outstanding. We enjoyed a Yum Cha experience and a lavish Sunday brunch at The Market, both of which offered a great variety and quality. We also had two special dinners, one at Asilo, their stunning open-to-sky rooftop bar, and the other at Aafreen, their Indian restaurant. Both experiences were phenomenal in terms of food, ambiance, and overall vibe. Additionally, the high tea by the pool was a lovely and relaxing experience. Amenities & Facilities: The pool is long and ideal for laps, with beautiful panoramic views that enhance the experience. The property also features a well-equipped gym that is aesthetically designed and well-lit, along with a squash court for those looking to stay active. Design & Service: What truly stands out about the hotel is its design sensibility. Every corner, from the rooms to the reception, is thoughtfully curated and visually appealing. The service was warm, attentive, and truly exemplary, which elevated the entire stay. Overall, it was a fantastic experience, and my family and I had a wonderful time. I would definitely love to return again for another staycation.

Love the location and ambience. Spa to buffet everything 10/10

Love everything about it

The textiles in the room (carpet, chair, bedstead) were tired and sticky with grime. I had to cover everything with fresh bed linen to cope. For a supposedly high end hotel it was disgusting. I cut my stay short because of it and moved to another hotel. Restaurants was good and the staff was helpful, that's what rescued from a 1 star rating.

As a Marriott Bonvoy Lifetime Platinum member with decades of stays across the US, Europe, and APAC, I don’t just stay at hotels—I evaluate them for "Human Optimization." Currently in the R&D phase of a Wellness & Longevity startup, my 3-day stay at The Westin Pune was a masterclass in functional recovery and high-frequency service. The "JadeK" Power Punch & Culinary Mastery:— The breakfast at The Market is a 50+ dish multi-cuisine masterpiece. My CNS, stomach, and eyes were in a constant three-way war until they all surrendered! The "JadeK" Recovery: A massive thank you to the vivacious F&B Mgr Jade and the hands-on Kishor (under Lead Anshu) for engineering the "JadeK Protein Power Punch." It’s a high-protein shake paired with a 2-egg omelette and an Egg Royale (salmon + poached egg). If you’re here to feed your muscles, ask for the JadeK by name! The Powerhouse Minds: Director of F&B Arpan Kakde is an absolute gentleman—calm, approachable, and the mastermind orchestrating this massive engine alongside Exec Chef Raj Panda. Their menu concoctions are truly royal. The Legends on the Ground——->>>> A "vessel" this fine needs an elite crew, and GM Victor Chen is navigating it beautifully. 1) The Healers: Chef Atul & Sous Chef Rohit are culinary diplomats. Atul’s customization for my recovery when I was under the weather was better than a doctor’s visit! 😉 2) Grace Under Pressure: Utkarsha & Priya and other hosts (missed their names) are the epitome of multi-tasking and grace under pressure—handling the flow with total professionalism. 3) The Service Stars: Anshu and his team ensure every guest is genuinely cared for, while Dhananjay & Vishwas at Asilo are such elite "recruiters" I cleared my Saturday night just for their Gin cocktails. 4) The "Diet Saboteur": Bhuvan (Server) is dangerous! His passion for the desserts was so infectious I ate three. He was 100% right—they were divine. Thanked him a lot. The "Founder’s Note" for Optimization (Room for Growth):———>>> As a Lifetime Platinum guest, I’ve noticed that while Indian properties excel in service, they often lag behind the US and Europe in terms of the "X-Factor" for elite members (rewards, perks, discounts and that extra 'wow' factor). To truly hit the 11/10 mark: 1) Hydration: In the summer heat, having electrolytes or fresh coconut water readily available is a functional necessity. 2) Recovery: The Sauna needs more heat; it felt a bit light for a true recovery session. 3) Work-Life Flow: I’d love a standing work desk area carved out near the pool or open light area for productivity. 4) Vibe: The lobby is so quiet I could sleep there! It needs more light, energy, and a vibrant pulse to feel truly inviting. The Verdict:—->>> The entire staff—including many unsung heroes on the floor—treated me like family. In 72 hours, I felt like I'd known them for months. Go for the JadeK shake, stay for the people, and try to find a reason to ever leave.

Cleanliness, hygiene, polite staff

The breakfast buffet items were a hit or miss

Breakfast was awsome, staff was also very nice