Holbox Dream Beach Front Hotel

Todo es maravilloso, instalaciones, ubicación… Pero sobre todo destacar el papel del personal, todos muy amables y atentos. Repetiremos seguro!!!!

Tolles Frühstücksbuffet. Lage direkt am Strand und gleich im Zentrum. Zimmer sauber und schön eingerichtet.

Le personnel, très accueillant Les images sont fidèles à la réalité Très bon déjeuner Excellent emplacement

Le repos et le calme L’originalité du décor Déjeuner, exceptionnel Très belle plage, à perdre de vue

The hotel is very well located, directly on the beach and within walking distance of the center. The room was comfortable overall and the beach atmosphere was very relaxing

We never had hot water during our stay. The pool also looked very poorly maintained, with visible dirt and peeling paint. Unfortunately, the staff experience was disappointing as well. At the beach club, there was an advertised offer at 230 MXN, but we were charged 280 MXN twice. When I asked for a correction, the staff started speaking in Spanish between themselves as if I could not understand anything. At the lobby, I asked if it was possible to cancel an activity booked through the hotel because we had another plan, but the staff member immediately said no without really trying to help or understand the situation. Overall, the service lacked professionalism and made us feel uncomfortable at times.

très bon emplacement

todo muy bien

solo le hacia falta una pantalla a la habitacion

Lo stile della struttura e la spiaggia privata

Il bagno non funzionava benissimo