Mayfield Hotel Seoul

It was ok , but quite expensive and no breakfast included

It was ok

We believe the main strength of the Mayfield Hotel Seoul lies in its environment, which offers a calm and relaxing atmosphere away from the busy city. We appreciated the overall quality of the facilities and services. The breakfast was excellent, with a wide variety of delicious options. The room was spacious and comfortable, making it easy to settle in with our belongings. The staff was generally kind and welcoming throughout our stay. Overall, we would recommend this hotel to those looking to step away from the fast-paced city life and enjoy a peaceful environment.

Our stay at the Mayfield Hotel Seoul was impacted by several issues, mainly related to communication and clarity of services. Some facilities (like the sauna) were not included without clear prior information. Access to the hotel from public transport was also unclear, leading us to enter through the car entrance, which felt unsafe. In the room, the bathtub was not practical to use. We also experienced difficulties with staff communication. As first-time guests in a five-star hotel, we expressed that we were unfamiliar with certain procedures, but did not always receive clear guidance and sometimes felt uncomfortable or judged. Ordering food via phone was particularly frustrating, with language barriers and interrupted calls preventing us from successfully ordering. Similarly, information about the airport shuttle was unclear, and we had to search online ourselves. There were also inconsistencies regarding amenities: although a fridge was provided, outside food restrictions made it unusable for personal items, and we received no clear answer about using the in-room washing machine. The laundry service process also felt inconvenient. Overall, we felt that the lack of clear explanations made the experience difficult, especially for guests not familiar with this type of hotel.

Cleanliness

A/C wasn’t working and room temperature was 29C No ironing table in the room( I can’t believe this in 5 star hotel)

Clean, open, close to gimpo airport, beautiful surrounding Free shuttle service

Couldn’t adjust room temperature

결혼기념일이라 처음으로 방문했습니다. 다음이 정말 좋았습니다. (1) 친절한 스태프 분들 (2) 맛있는 조식 (3) 환상적인 조경과 산책로 (4) 로얄마일에서 안주와 함께 한 잔

(1) 접근성 : 마곡의 주요 인프라와도 조금 거리가 있습니다. 차량 또는 택시를 이용해야 합니다.

L emplacement, les jardins, le silence

Its good