Riffelhaus 1853

I leave this hotel for two nights and feel too short. It is perfect location and very good services. Excellent food.

The room is very confortable and clean. Staffs are very nice and the services are great. Strongely recommended and we will visit it again (hopefully soon)

We had corner room with a view of the Materhorn out of one and a picturesque country scene out of the other. There was herd of sheep on the hill. We arrived by foot via the Mark Twain trail. After the hike the spa was most welcome. Although they do not offer massages the facilities are spectacular with floor to ceiling windows on to the mountains and an outdoor hot tub with Mountain view. It was beautiful.

Stayed here between Christmas and New Year 2014, just after it reopened after refurbishment. Fabulous hotel with truly amazing views of the Matterhorn (definitely worth paying for a Matterhorn view room). It's about 100m walk (down the ski slope, so wear stout shoes in winter!) from the Riffleberg stop on the Gonergrat railway. Great for skiing as you can get a first run down before the lift open and have the mountain pretty much to yourself for half an hour, and I imagine it would be great for walking holiday too. Food in the restaurant is good, the spa is large and excellent and the staff are very friendly, oh rooms are good too, not huge but comfortable and well furnished. I'd really recommend it for a short break rather than a full week, as the location means that you have to eat at the hotel each night (as the last train up is 9ish in summer and 7.30 ish in winter). All round, very special experience.

The location and setting cannot be beaten for the hotel sits on the side of a mountain and overlooks an alpine amphitheatre of unparalleled beauty, dominated of course by the iconic and breathtaking Matterhorn. The entire hotel has recently undergone a significant programme of renovation and upgrading of its facilities and this is reflected in the superbly appointed rooms, spa and public areas. For comfort and cleanliness this hotel can easily compete with its grander 5 star cousins down in the valley. The food ranges from buffet style continental breakfasts in the morning to traditional and hearty alpine favourites such as wurst and rösti at lunch. In the evening dinner is a 4-course set piece affair with the cuisine and service of a quality that you would expect from a world-class resort like Zermatt. From the moment you enter the Riffelhaus you are surrounded by people who are not only consummate professionals but who bring to their jobs a warmth, thoughtfulness and human kindness that makes the Riffelhaus experience unique among its peers in Zermatt. For me, and I hope others too, the Riffelhaus is so much more than just another hotel and I shall remember it with fondness and affection as an intimate, private mountain club with friends, friends that I look forward to seeing again and again, for many years to come.