Riad Altair

The staff just made everyone feel so comfortable and at home.

The breakfast was sweet pastries, yogurt and fruit every day. it was beautiful but some savoury options offered would be better.

Beautiful riad, in the centre of the medina and near to the new city. Everything perfect!

Everything went smooth. The position was perfect, central and close to the taxi drop off point.

Everything was good so nothing to complain.

super friendly staff, very quiet, lovely meals, beautiful riad

nothing really

Two stars are deducted from the 5 the property should deserve, for two things. 1) Wrong information in the description, for example: calling the public jacuzzi, a pool; or saying that there is parking on site, to get there you have to walk for more than 150 m of pedestrian alleys, from the nearest street, it is impossible to have “parking on site”. 2) Lack of service policy. Although the staff is kind, the Riad does not think about the client. I share our experience. As soon as we booked, they wrote us offering transportation, we replied telling them we were have car. They never told us the street that goes close to the Riad is close, has been on repair for two months ago, it was impossible to get close by car. I left the car and my wife at 800 m from the Riad went to ask for help, luckily, I found Abdou who help us, they should have warned us about the situation, a set a meeting point. The night before leaving they asked us to pay local taxes and consumption, but they do have cards. Shorting the customer of local currency just before leaving is irresponsible, even more if you have to pay $420 Dirhams (+U$40) for two days.

Fabulous hotel in great location for tbe old town. Could improve their environmental policy. However been before, would go again..

Lovely riad, well decorated in great condition. Staff were friendly, gracious and hospitable. Only minor improvement could be having a full shower, instead of moveable bath nozzle that you have to hold while bathing.

The staff were exceptional it made our holiday, The food was lovely and we were well looked after.