Berthelot Hotel Bucharest

I was very pleased with the hotel; the staff was very attentive and helpful. Will definitely use it next time.

Staff greeting was friendly and they were very efficient. I really enjoyed chatting with the staff members. Hotel is located centrally which is great for a first timer like myself.

The only draw back to this hotel is the amount of stairs. For the elderly or any one with mobility difficulties it is a problem. The staff were very helpful but had I known there were so many stairs I would have chosen another hotel.

A pleasant, clean hotel - well priced and close to the old town. They speak english and the room was comfortable and close to some nice restaurants and shopping. I would stay there again.

I cannot say enough about this hotel, and all of the staff I encountered. To begin, I had made arrangements for an airport shuttle to pick me up, but the driver had car trouble. When I spoke to the hotel, the staff member spent a good deal of time, in English, explaining exactly how to get a reasonable fare and an honest cab driver. When I arrived, she informed me that my next transport would be complimentary. It was, and the driver was delightful, and the vehicle was gorgeous. As for the hotel, my room was fantastic. It had every possible amenity, with a wonderful assortment of toiletries, slippers, robe, and much more. The room was lovely and quiet, and I had an excellent night's sleep. Every single staff member was very friendly, extremely polite, and spoke excellent English. The breakfast was outstanding, and the restaurant was very pretty.

An OK place. As reference, I booked their "Standard double room" and stayed for 5 nights. The good: Close to many sights. Mattress is comfortable. Newer hotel. Clean room. The bad: Very small and claustrophobic room. Wifi is slow during busy times and freezes. Staff unfriendly and very dry, especially the breakfast crew. Very small shower with lousy water pressure. Thermostat impossible to figure out and you have to call reception to get the temp changed from their main computer - it took 2 days and 2 visits to reception to get me heat, they forgot my request the first time around. Breakfast is ok but plates/utensils not cleaned properly.

Stayed 2 nights and had a lovely experience. Nice quiet safe hotel about a 15-20 min walk from old town. Staff was great and free breakfast was an added bonus.

Loved the neighborhood and staff. Very friendly and kind!

Nice hotel close to the old city and to butiful gardens

Friendly staff, nice ambiance, close to the center. It is in the most expensive part of the city.