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8.4 / 10 Guest Rating

Hotel Felsenhof

Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542, Flachau, AT

Hotel Felsenhof - main view

About the Property

Luxurious Spa Experience:
Indulge in massages, body treatments, and facials at the full-service spa, ensuring a relaxing stay at Hotel Felsenhof.

Recreational Amenities:
Unwind with both indoor and outdoor pools after a day on the slopes. Enjoy the complimentary ski shuttle for easy access to skiing adventures.

Gourmet Dining and Convenience:
Savor meals at the on-site restaurant or opt for room service, complemented by a bar/lounge for evening drinks. With complimentary Wi-Fi and babysitting services, every need is met seamlessly.

Plan your tranquil getaway at Hotel Felsenhof today and experience the epitome of luxury amidst Austria's stunning scenery and ski slopes.

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Free bicycles on site
Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Pool access available from 7:30 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

E
ELI
Verified booking
Standard Room
Stayed in Apr 13, 2025

"Nice but did not love the food"

8.0

Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany. Very expensive

Helpful?
S
Sean
Verified booking
Standard Room
Stayed in Jul 6, 2022

"Flies all over the food. Disgusting."

2.0

There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary. The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building. The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that. We will not return here.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 24, 2020

"Exceptional"

10.0

Mycket trevlig vistelse i ett bra hotell med fantastisk service och mat.

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in Feb 19, 2020

"Fint familiehotel til skiferien"

8.0

Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.

Helpful?
C
Carsten
Verified booking
Standard Room
Stayed in Feb 18, 2020

"Excellent"

8.0

Dejligt ophold på pæne og rummelige værelser og dejlig restaurant. Godt udgangspunkt for skiferien.

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Jan 27, 2020

"Good"

4.0

Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht. Nie wieder

Helpful?
C
Claus
Verified booking
Standard Room
Stayed in Jul 21, 2019

"Fint familihotel"

8.0

Fint familie hotel med god beliggenhed lige ved A10. Sengene kunne dog godt bruge en opgradering.

Helpful?
M
Magnus
Verified booking
Standard Room
Stayed in Mar 21, 2019

"Kanon!"

8.0

Jättefint hotell med kanonmat. Buss går utanför hotellet till skidbacken och tar fem minuter.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 25, 2019

"Exceptional"

10.0

Sauna war zu offen, zu viel Einsicht in Dusche und Sauna.

Helpful?
P
Peter
Verified booking
Standard Room
Stayed in Feb 21, 2019

"Helt tilfreds "

10.0

Super godt hotel. Dejlig mad og meget god betjening.

Helpful?
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