Polos Hotel

2 stars only for the pool and the nice staff. Other than that the rooms need some TLC, we slept on rock hard mattresses and the thinnest pillows, floors were always dusty, aircon was noisy, and many other noises coming from plumbing and not sound proof at all can hear next doors conversations.

Was a beautiful place, staff were so friendly. However, air conditioning didn't work properly and I got locked in the bathroom due to the knob missing on the inside.

Friendly and helpful staff.

Amazing location. Walkable from the port and very good restaurants In walking distance too. Problem was room wasn’t ready until an hour after check in. Very clean tho and the staff was helpful and apologetic about the wait. Beautiful pool we just chilled there.

The one star is for the swimming pool, nice and relaxing with a little bar. Everything else should be given a zero rating as staff does not have a clue how to run an hotel operations! Too many litlle things that made the stay not pleasant. We are a family of four, at check in she couldn't find the booking. I have asked to have a look at her list and my name was there with 2 people under the column adults and 2 people under the column children. Then we were taken to our bedroom that was in the basement. I believe this should be highlighted at the time of booking. We had 5 luggages, only 1 small bench to put it on and a small area to hang the clothes. We brought it to their attention two days in a row and they have done nothing about it, they said they should steal it from another bedroom?!you get out of bed and they are in your way! How they could possibly clean the floor? 2nd day we come back from the beach, not enough shsmpoo and soap, we had to go to reception to ask. Same on the 3rd day. Sink tap was blocked, when showering water was going averywhere and on the 2nd day not even a mat was left to dry! We went to reception and asked for it. No Place to dry your swimwear or beach towel! Breakfast, 1st day, no issues. One expect the same level on the following days but.. Day 2: cappuccino coming out from the machin with water, told her but she has not done snything, not even apologies. No eggs, she said they had a problem...I am wandering what it was to cook boiled eggs,

The room was not very clean when we arrived, there was an almond in our shower which was strange, also the fixtures in the bathroom were a tad rusty. The beds were very uncomfortable, but the service was excellent. The owner was so kind, and let us swim in the pool after we checked out and seemed genuinely interested in our experience. The entire staff was amazing and made our stay wonderful!

Amazing

The tv did not work at all unfortunately. The bed was extremely uncomfortable and has left my partner and I sore, even days after leaving. We’ve stayed in many hotels the past couple of weeks and no beds were anywhere near as bad as these. The beds also came unmade. Clean linens, but we had to make the beds… The hotel also has a very odd policy of having to leave your room keys every time you leave the hotel- these include a key to the safe, therefore anyone has access even if you program it with a code. The ‘security’ of getting the keys back upon arriving back to the hotel was questionable. It would be very easy for someone to wait for a new person to be working and claim a key as their own, even if they aren’t staying at the hotel. The pool was also not clean, being cold was not a problem, but the water was green. Overall, a very disappointing experience. Our ferry was cancelled and we had no desire to return for our extra night in Paros.

Room was terrible and old.Tv not working and told us the whole island you cannot watch tv( not true) Pool was dirty and green water. Told us filter broke a few days back. We walked out and only positive was they said they will give us a 50% refund. I want a full refund from hotel.com as the place was unacceptable

The room was satisfactory however there was unsightly water damage to the wall separating the bedroom and bathroom. There was a problem with lock on our door, it was falling apart and on several occasions we had to get a staff member to open it and they also experienced difficulty with the key.