Dar Zemrane

Endroit très calme et confortable, la terrasse est très appréciable, le petit déjeuner copieux et très bon. très bon accueil, les dames et Mohammed sont aux petits soins et très gentils. nous avons passé un très bon séjour merci.

Literie de la chambre pour 3 personnes inconfortable. De plus, la climatisation est trop éloignée pour avoir un effet du côté où le lit double est placé. Par contre, Mohamed est absolument adorable !!! Très très accueillant, de bon conseil, il rend service. C'est important de le signaler car il gagne à être connu. Merci encore Mohamed. Belle expérience avec vous !

La Clim

Trop petit pas d’espace, les employés tellement discrets qu’ont dirait qu’on est dans un hôpital

Everyone working there was wonderful, so kind and generous. Decoration was very cute and great location.

A bit noisy which interrupted our sleep sometimes.

Hospitality of the stuff was great. At whatever time we were coming back from going out, there was always someone from stuff, available at our disposal. Terrace is amazing. Breakfast is very nice.

It is difficult to locate riad like most of the things there, if you are coming for the first time, and you are not get used on Marrakesh streets. But if you just contact them, they will come out in front of you and then it is solved. Even people on the street will stop their business and will help you to find it. So this is not dislike - more tip how to overcome slight short term discomfort.

The hotel itself was a very nice, traditional moroccan style with perfect localization. I love the room and the inside patio.

Overall, my experience was half - half.  The young man,  night manager, and day manager, a lady were both very rude. The lady was very arrogant, unpleasant and unhelpful.  It started because there was no taxi to pick us up from the airport. We found a very nice private taxi driver who called the hotel and spoke with her. He was informed by the lady there was no booking for my name regarding a taxi which I had received on the day I booked my room. And she hung up the phone. On the second time, she said that I never confirmed the taxi. She never offered her help to send the new taxi for us, just hung up the phone and didn't bother about us - four guests. When we arrived at the hotel, we found out she couldn't speak English. I used my phone to try to communicate, but she didn't bother to do the same. She continuously spoke with a raised voice, used French and only a few English words.  In the end, she asked me in English "Do I have a problem?". I was very tired and fed up with her. I gave up. Because of her behavior, I will avoid the hotel in a future visit Marrakech due to that lady. The hotel itself was a very nice, traditional moroccan style with perfect localization. I love the room and the inside patio. Need a bit of fresh touch, they still have some local booklets from 2012. Breakfast is very small.

The rooms were clean and nicely decorated but without any service. Even toilet paper wasn’t refilled within my stay of 3 nights. The staff was friendly.

It isn’t a Riad, it’s just a small and thin-walled Dar. The breakfast was one-sided without much choice. And they charged more than indicated in my reservation. The room price was indicated just in Euro, but they charged in Dirham with reference to a very unfavourable exchange rate, which definitely wasn’t the one of the Central Bank of Morocco. Bottom line I was charged 7,50 Euro more than indicated in my booking.com confirmation. The value for money and the breakfast were the worst I experienced on my trip in Morocco (Tangier, Asilah, Fès and Rabat).

The room was clean, decorated in traditional Maroccon style and close to all attractions. Mohammed was really helpful, he is the best host I've ever met!

2 chambres réservées pour mes proches pour 3 nuits. Leurs retours: Chambres trop petites, oreillers sales, très mal insonorisées, matelas durs, pas de rideau de douche dans la salle de bain, petit déjeuner tout juste acceptable... J'ai prévenu par email dés le premier soir de l'insatisfaction de mes proches pour qui j'ai fait cette réservation: ni réponse, ni intervention... Pierre & Marie, je trouve que vous avez une drôle de façon de traiter vos clients ! Cette adresse n'est pas à la hauteur des notes affichées sur le site de réservation !