Hotel Diament Plaza Gliwice

Hotel OK, although expensive in my opinion compared to other Polish, Hungarian and Romanian hotels I stay in ...

Really good location. Room was spacious and clean with tea making facilities, mini bar, fan. Lovely soft pillows. Beautiful buffet breakfast. Couldn't fault it

What may be lacking in decor, it's more than made up for in service and friendliness of staff. It's bit stretched 4 stars but there have been ongoing improvements and refurb works so upgrade is imminent.

staff rude when dealing with a problem checking out

An excellent hotel. The staff were extremely helpful. The rooms were a good size and clean. The food was of a high standard and not expensive. It is in an area where there are a number of shops and restaurants. Although the hotel is on a main road it was very quiet in the rooms. We were there to take part in a fencing tournament and will certainly stay there again if we attend next year.

Compared to the steel and glass of the modern business hotel, this place is a refreshing and highly recommended change. It's what you might see if you looked up the definition of hotel - the kind that, in the UK, is a bit dilapidated and rough around the edges, but that in Poland is beautifully looked after and staffed with friendly and welcoming people. Large rooms, unlike anything I could imagine getting in London (unless I paid many many times the amount), well-stocked and superb value mini-bar, and all bang in the centre of what is one of Poland's many quaint and undiscovered towns.

Located near the city center. Good breakfast, nice staff and big rooms. The only negative thing is that they are pretty hard with late check out- wouldn't allow even one minute later than 12:00. All in all good hotel.

Good location and have stayed here many times. The rooms have a terrible smell and it comes from the plumbing/drain system and even the wash basin and showers. The carpets in the rooms are not very clean. The 4th floor business rooms are better but the smell is still a factor. We moved to Qubus Hotel and that is a first class experience at similar prices. No contest.

Just scrapes its 4****

After two nights in a tiny room, I was upgraded to the junior apartment. The apartment was spacious with a separate bedroom, living and office areas. It was located in the back of the building with windows facing a dark and small courtyard. There was an espresso machine in the room and I was supplied w other 2 bottles of water (flat and gas). Mini fridge was well stocked. Staff was very attentive and helpfull. The restaurant served only breakfast but the food service was available in the lobby bar area. Good selection, fresh and tasty dishes.