Hotel Bahami Residence

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The managers were very stupid and unreal, fight with most of there custemers, they steel from you if you not awake. The room you book is not the room you get-----everything is fake

The 2 managers vere so rude. Everyday they had fights vith custermers,because they either were moved to another hotel or because of they wanted money at check in even the room were prepaid. I had the same problem,my room vas prepaid.but anyway they took money cash from me at check in. It tooks 4 days to get some of my money back. They really try to cheat everybody, 10 leva pingpong,40 for saftybox even my reservation told it was in the room free of charge. The worse 2 managers ever seen,and the police have to come to the hotel to fix problems. Big sign at the elevators tells you it cost 50 eu 1 time time you play with it and 200 SECOND TIME. Met 1 old man who night was a little drunk and misclick 2 times, he had to pay 50eu or the would call police----yes he paid----

Stay in the hotel for 5 night,no cleaning and animal on floor, was Lucky to get a New towel aften fight. People working there wrre very unprofessionel

Vi var en gjeng på 3 gutter som bestilte dette hotellet. Når vi bar fremme viser det seg at de har ingen rom på dette hotellet til oss så vi blir sendt til et nærliggende hotel med. Vi ble da møtt av en sur resepsjonist. Vi spurte flere ganger om rengjøring men da fikk vi en kost og ble bedt om og vaske selv. Vi fikk ingen nye håndklær og rommet var ment for kun 2 personer hvor de kastet en gammel sofa inn. Jeg oppfordrer til alle til og holde seg unna. Stay away for gods sake! Dirty, no cleaning, not 3 star maybe 1

Disgrace! Bahami residence said there was a problem with our booking and had no spare rooms...I had booked in advance and had the confirmation. They moved us to bahami hotel which they also owned. It was dingy and unclean. I had originally booked a 2 bedroom apartment with a kitchenette...they charged us the same price to stay in a one bedroom with roll out beds. No kitchenette and a broke small fridge. The staff were useless and we could not even book a taxi from the hotel to the airport. Wifi was terrible and all in all we were very disappointed. I would be wary booking through hotels.com again as you had confirmed my booking which was then later revoked upon arrival by the hotel staff. Disgusted and absolutely ruined our weekend away

The hotel overbooks the main Bahami Residence so you have to accept the alternative Bahami Hotel down the road which is outdated and run down will no facilities. When we refused the room there they eventually found us a room in the main building but the rest of our party - we had booked 5 rooms altogether - were put in other building or had to wait until 7pm to get a room despite arriving at 2pm. Even our room in the main building was not good. The shower flooded, the sheets did not fit the bed and as there were no mattress protectors we ended up sleeping on bare mattresses; the curtains did not draw across the entire windows so the bedroom was like an oven by 6am; despite being an apartment for 4 we only had 3 chairs and no sofa. The staff did not help in any way except to offer me a mop to mop up the water from the shower! We left after one night - we had booked for 4.

they put us in a room as the room we booked was not available, then after 2 days moved us in another room which did not meet any of the description in the original reservation: no double bed, no sofa, no ventilation in the bathroom. the room was not clean, found litter under the bed, nor was being cleaned during the stay. the cleaning lady only took the trash. moist and bad smell in the room. shower leaking on the floor. no breakfast provided as per the reservation.

I get the ofer for ten days from hotels.com for 40%discount and whend i get to the hotel bahami residence i pay £380 because the managers says its a mistake . for this Money i Could Find better hotel , more clean, more confort . Now i dont Even know who been done this mistake : the hotels.com or the bahami residence ??? Any way for this Money i recomend to every one can stai way from this hotel !!!

Hotel's personnel was not very professional. Everyone, including the hotel manager, were very impersonal and were not greeting the clients passing through the lobby. they were simply sitting on the bar on Facebook or palying games, while clients were passing and observing this. In addition, the housekeeping personnel was eager to "get out of there as early as possible" and was knocking on the doors even with "Do not disturb sign" on with the idea to hand in some towels and not come back even to throw the garbage out later. The beds were never done by the housekeeper. The breakfast was fine - always the same but for us it was sufficient. This is a small hotel with a lower class but the personnel can definitely change it by changing their attitude and becoming more friendly to customers. It is OK if you need a low budget hotel with the idea to sleep over only and do all your business elsewhere.